Car & Cycle Service Advisor

Halfords; Hambleton; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

25% off products

Up to 50% on garage bills

Discount on Breakdown Cover

25% colleague discount at Tredz

Life Assurance

Uniform

Employee assistance programme

Trade Price Bike Scheme

Sharesave scheme

Cycle2Work scheme

Wagestream access

Health Cash Plan

Job summary

Halfords, the UK’s leading motoring and cycling retailer, seeks a customer-focused colleague to deliver car parts fitting, cycle servicing and related services. You’ll greet customers in-store and in the car park, explaining options and building trust through practical, hands-on support.

Full training is provided, with career development paths across Retail and Group roles. Enjoy generous staff benefits, a pension, and substantial employee discounts as part of the Halfords Family.

Qualifications

• Experience delivering great customer service in retail.
• Proactive in helping customers and understanding needs.
• Strong problem solving skills.
• Availability to work on a rota including weekends.

Responsibilities

• Deliver car parts fitting, technology fitting, cycle building and cycle servicing.
• Work with customers in-store and in the car park to wow them.
• Develop practical problem-solving skills and work quickly and efficiently.

Skills

Customer service

Proactive

Problem solving

Weekend availability

Job description

Halfords, the UK’s leading motoring and cycling retailer, seeks a customer-focused colleague to deliver car parts fitting, cycle servicing and related services. You’ll greet customers in-store and in the car park, explaining options and building trust through practical, hands-on support.

Full training is provided, with career development paths across Retail and Group roles. Enjoy generous staff benefits, a pension, and substantial employee discounts as part of the Halfords Family.