CAPA - Enterprise Architect - London

ZipRecruiter; London; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Chargeback SME/Architect to lead the design and development of innovative solutions for managing chargeback disputes. This role combines technical expertise with analytical skills to ensure compliance and optimize processes. You will collaborate with diverse teams to implement effective strategies that enhance operational efficiency. Join a forward-thinking organization that values professional development and offers a flexible benefits package tailored to your needs, all while fostering an inclusive workplace culture.

Benefits

Professional Development

Flexible Benefits Package

Accelerated Career Progression

Qualifications

• In-depth understanding of chargeback regulations and processes.
• Strong analytical skills to identify trends and develop strategies.

Responsibilities

• Design and develop solutions for chargeback disputes management.
• Collaborate with stakeholders to deliver effective solutions.

Skills

Chargeback Regulations

Analytical Skills

Problem-Solving

Stakeholder Management

Programming (Java)

Database Management

Cloud Platforms (AWS)

Job description

Job Description

CAPA - Enterprise Architect - London
Reference Code: 225401-en_GB
Contract Type: Permanent

Communities: Architecture

Job Description

Job Title: Chargeback SME/Architect

Location: London, UK

Travel/Relocation/Remote: Hybrid working

Overview

The Chargeback SME/Architect is responsible for designing and developing solutions to manage chargeback disputes within the bank's systems. This role requires comprehensive knowledge of chargeback regulations, dispute resolution processes, and fraud prevention, along with strong analytical skills, attention to detail, and effective communication with various stakeholders.

About The Role

• Chargeback Expertise: Possess in-depth understanding of chargeback regulations, dispute codes, and processes for both card networks (Visa, Mastercard, etc.)
• Analytical Skills: Analyze chargebacks, identify trends, and develop strategies to minimize future occurrences.
• Solution Design and Implementation: Develop systems and processes for handling chargeback disputes, including data analysis, risk assessment, and workflow automation.
• Technology Expertise: Utilize programming (e.g., Java), databases, and cloud platforms (e.g., AWS) to build scalable and secure solutions.
• Compliance and Governance: Ensure adherence to regulatory requirements, security standards, and internal governance processes.
• Stakeholder Management: Collaborate with business teams, technical teams, and vendors to understand requirements and deliver solutions.
• Problem-Solving: Analyze issues, identify root causes, and develop effective solutions to resolve chargeback disputes.
• Performance Monitoring and Optimization: Monitor system performance, identify areas for improvement, and optimize solutions for efficiency and cost-effectiveness.

Technical Skills

• Proficiency in programming, database management, and cloud platforms.
• Experience with payments, banking, and chargeback processes.
• Experience with AWS or other cloud platforms.
• Project management skills: ability to manage projects, timelines, and budgets.
• Effective communication and collaboration skills.
• Strong analytical and problem-solving skills.

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future.

It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast-evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering, and platforms. The Group reported in 2022 global revenues of €22 billion.

What We’ll Offer You

Professional development, accelerated career progression, and an environment that encourages entrepreneurial spirit. All complemented by a flexible benefits package tailored to your needs.

Why We’re Different

At Capgemini, we help organizations across the world become more agile, considerate, and successful. We deliver innovative, tailored technical solutions to complex problems within a collaborative and forward-thinking culture. Working closely with clients and colleagues, we delve into businesses to achieve their goals.

Inclusion

Capgemini encourages applications from all qualified candidates regardless of sex, gender reassignment, religion or belief, marital status, or maternity. We are committed to hiring, developing, and retaining the best talent to deliver world-class solutions.

We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career. Our flexible benefits and lifestyle policies help employees balance family and work-life needs.