CAPA - Enterprise Architect

myGwork - LGBTQ+ Business Community; London; Hybrid; GBP 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company as a Chargeback SME/Architect, where you'll design innovative solutions to manage chargeback disputes. This role offers a unique opportunity to utilize your expertise in chargeback regulations and analytical skills to optimize processes and enhance stakeholder collaboration. With a hybrid working model, you will have the flexibility to thrive while contributing to a dynamic team dedicated to excellence in the financial industry. Embrace professional growth and a collaborative culture that values diversity and inclusion.

Benefits

Flexible Benefits Package

Professional Development Opportunities

Career Progression

Work-Life Balance Support

Qualifications

• In-depth understanding of chargeback regulations and processes.
• Strong analytical skills to identify trends and develop strategies.

Responsibilities

• Design and develop solutions for managing chargeback disputes.
• Collaborate with teams to understand requirements and deliver solutions.

Skills

Chargeback Regulations

Analytical Skills

Communication Skills

Problem-Solving

Stakeholder Management

Tools

Java

AWS

Database Management

Job description

Job Description

Job Title: Chargeback SME/Architect

Location: London, UK

Travel/Relocation/Remote: Hybrid working

Overview: The Chargeback SME/Architect is responsible for designing and developing solutions to manage chargeback disputes within the bank's systems.

This role requires comprehensive knowledge of chargeback regulations, dispute resolution processes, and fraud prevention, along with strong analytical skills, attention to detail, and effective communication with various stakeholders.

About The Role

• Chargeback Expertise:
  • Possess in-depth understanding of chargeback regulations, dispute codes, and processes for card networks such as Visa and Mastercard.
• Analytical Skills:
  • Analyze chargebacks, identify trends, and develop strategies to minimize future occurrences.
• Solution Design and Implementation:
  • Develop systems and processes for handling chargeback disputes, including data analysis, risk assessment, and workflow automation.
• Technology Expertise:
  • Utilize programming languages (e.g., Java), databases, and cloud platforms (e.g., AWS) to build scalable and secure solutions.
• Compliance and Governance:
  • Ensure adherence to regulatory requirements, security standards, and internal governance processes.
• Stakeholder Management:
  • Collaborate with business teams, technical teams, and vendors to understand requirements and deliver solutions.
• Problem-Solving:
  • Analyze issues, identify root causes, and develop effective solutions to resolve chargeback disputes.
• Performance Monitoring and Optimization:
  • Monitor system performance, identify areas for improvement, and optimize solutions for efficiency and cost-effectiveness.

Technical Skills

• Proficiency in programming, database management, and cloud platforms.
• Financial Industry Knowledge: Experience with payments, banking, and chargeback processes.
• Cloud Computing Experience: Experience with AWS or other cloud platforms.
• Project Management Skills: Ability to manage projects, timelines, and budgets.
• Communication and Collaboration Skills: Effective communication with stakeholders, technical teams, and vendors.
• Analytical and Problem-Solving Skills: Ability to analyze complex data, identify issues, and develop solutions.

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast-evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering, and platforms. The Group reported in 2022 global revenues of €22 billion.

What We'll Offer You

Professional development, accelerated career progression, and an environment that encourages entrepreneurial spirit. It’s all on offer at Capgemini. We also recognize everyone’s needs with a flexible benefits package you can tailor to suit you.

Why We're Different

At Capgemini, we help organizations across the world become more agile, considerate, and successful. We provide smart, tailored, often-groundbreaking technical solutions to complex problems. Our culture is collaborative and forward-thinking. Working closely with each other and our clients, we understand their businesses and goals.

Inclusion

Capgemini encourages applications from qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing, and retaining the best people to deliver innovative solutions. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career. Our flexible benefits and policies support work-life balance.