Candidate Onboarding Coordinator

Impact Food Group; Woking; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading school catering company in the UK is seeking a Candidate Onboarding Coordinator to enhance the onboarding experience for new hires. This role combines HR operations with recruitment efforts to ensure smooth transitions for employees. The ideal candidate will have experience in an HR or recruitment coordination role, and will be proficient in using HRIS and ATS systems. Join the team to make a positive impact on students' lives through food.

Qualifications

• 1 year of experience in HR, recruitment coordination, or administrative support, onboarding experience a plus.
• Experience in an HR, Recruitment, or administrative role, ideally in a fast-paced environment.
• Ability to handle multiple priorities and maintain accuracy with sensitive information.

Responsibilities

• Ensure a smooth onboarding experience for new hires from offer acceptance through their first day.
• Manage administrative and logistical steps of onboarding.
• Act as the main point of contact for new hires during the onboarding process.

Skills

Organizational skills

Attention to detail

Customer service mindset

Problem-solving skills

Tools

HRIS systems

Applicant tracking systems (ATS)

Microsoft Office

Google Workspace

Job description

Impact Food Group

At Impact Food Group, we’re more than just a school caterer. We’re on a mission to create a positive food culture and help more students enjoy healthier, better-quality food. Making a positive social impact is at the heart of everything we do. We’re constantly learning, evolving, and improving — every way, every day.

Through our industry-leading brands — Innovate, Hutchison, Cucina, and Chapter One — we cater for over 550,000 students and operate in more than 900 schools nationwide, growing every year. We’re now looking for a talented and highly organised Candidate Onboarding Coordinator to join our People Team and play a vital role in supporting our people operations and employee experience.

Guided by our values integrity, bold, impactful, humble, and community; you will help us shape a workplace and culture we can all be proud of.

What You’ll Be Doing

As a Candidate Onboarding Coordinator, you’ll be the first point of contact to ensure a smooth, positive experience for new hires from offer acceptance through their first day. This role bridges recruitment and HR operations, managing the administrative and logistical steps of onboarding while serving as the primary point of contact for incoming employees.

Job Posting

• Ensure job adverts are posted promptly across relevant platforms when new requisitions are received.
• Coordinate with hiring managers to confirm posting details and address any queries related to open roles.
• Monitor postings for accuracy, visibility, and timely updates.
• Track posting activity to ensure consistency and alignment with recruitment needs.

Onboarding Coordination

• Guide new hires through the onboarding process, ensuring all documentation, background checks, and compliance requirements are completed accurately and on time.
• Schedule and coordinate orientation sessions, training, and first-day logistics.
• Provide timely communication to candidates regarding next steps, requirements, and expectations.

Documentation & Compliance

• Send out offer letters via ATS and onboarding paperwork.
• Maintain accurate records in ATS systems, ensuring data integrity and compliance with labour regulations.

Candidate Experience

• Act as the main point of contact for new hires during the onboarding process, addressing questions and providing guidance.
• Deliver a welcoming and professional experience that reflects the company’s values and culture.
• Collect feedback from new hires to continually improve onboarding processes.

More About You

• Experience in an HR, Recruitment or administrative role, ideally in a fast-paced environment.
• 1 year of experience in HR, recruitment coordination, or administrative support (onboarding experience a plus).
• Strong organizational and time-management skills with the ability to handle multiple priorities.
• High attention to detail and accuracy in handling sensitive information.
• Proficiency in HRIS systems, applicant tracking systems (ATS), and Microsoft Office/Google Workspace tools.

Key Competencies

• Customer service mindset with a passion for delivering an excellent candidate experience.
• Ability to build strong working relationships across departments.
• Problem-solving skills and adaptability in a fast-paced environment.
• Professionalism, discretion, and respect for confidentiality.

If you’re a collaborative, solution-focused administrator who thrives in a busy and purposeful environment, we’d love to hear from you. Join us and be part of a team that is transforming lives through the power of food, making a genuine difference for students across the UK.