Cancer Support Worker

Imperial; Newport; On-site; GBP 24,000 - 32,000; Full time

Job summary

Imperial College Healthcare NHS Trust in London is expanding its Cancer CNS teams and seeking Cancer Support Workers for Skin or Colorectal. You will join a multidisciplinary team to support patients from diagnosis through treatment to survivorship or end of life, providing personalised care and coordinating with the Macmillan Cancer Navigator Service.

The role requires experience in assessing holistic needs, strong communication, and the ability to work as part of a team or autonomously when

Qualifications

• GCSEs in Maths and English at A-C grade.
• NVQ Level 3 in Health & Social Care or equivalent.
• Foundation degree or equivalent level of experience.
• Open to ongoing education and training relevant to the role.

Responsibilities

• Coordinate care with the Macmillan Cancer Navigator Service for single-point access.
• Support patients and carers to navigate health and social care systems.
• Deliver personalised care in collaboration with CNS teams.
• Provide information and education to patients and families.
• Coordinate care for non‑complex needs with risk stratification guidance.
• Support education and resources for patients across cancer pathways.
• Deliver compassionate, high‑quality care throughout the patient journey.

Skills

Communication skills

Team work

Autonomous working

Education

GCSE Maths & English A-C

NVQ Level 3 Health & Social Care

Foundation degree or equivalent

Tools

IT skills

Job description

Fulfil your potential in hospitals that make history:

Charing Cross, Hammersmith, St Mary’s, Queen Charlotte’s & Chelsea and Western Eye.

With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.

We are an NHS Trust of approximately 16,000 people, providing care for over a million and a half patients from north west London and beyond every year.

We have a rich heritage and an ambitious vision for the future of our patients and local communities.

With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.

We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.

Job overview

We are expanding our Cancer Clinical Nurse Specialist teams here at Imperial, and this is an exciting opportunity to take on new Cancer Support Workers in either Skin or Colorectal. You will become a valued member of one of these teams of Cancer CNSs within the specialty, supporting to deliver personalised care.

The role will support patients with cancer and those important to them throughout their care at Imperial, from diagnosis, through treatment to end of life care or living with and beyond cancer.

The ideal candidate will have experience of assessing the holistic needs of clients or patients, strong communication skills, and a good understanding of cancer pathways. You will be expected to be a team player but also work autonomously escalating when appropriate to one of the CNSs.

It would be desirable for candidates to have experience working with those affected by cancer, performing holistic needs assessments (HNA) and specialty knowledge, however this is not essential, and training will be provided when necessary.

It is essential that candidates are committed to providing high‑quality compassionate care to patients both directly and indirectly; through assessments, support and care coordination. While being able to work collaboratively with the Cancer CNSs to improve the information and support available for specific groups of patients.

Our services work across 3 hospital sites, some roles may require cross site travel.

Main duties of the job

• The main purpose of the Macmillan Cancer Support Workers is to support people to navigate the complex health and social care system during and following completion of cancer treatment.
• The post holder will coordinate care by working collaboratively with the Macmillan Cancer Navigator Service to ensure all patients have a single point of access, including rapid re-entry into the system for those people identified as having urgent or specialist needs; and coordinate care, education and support for people with non‑complex care needs.
• The post holder will work within the speciality Clinical Nurse Specialist (CNS) team providing patients with personalised care in collaboration with the wider cancer team.
• To provide information and support to enable cancer patients and their carers to navigate the health and social care system.
• Co‑ordinate care for patients with non‑complex needs (level one – supported self‑management – National Cancer Survivorship Initiative risk stratification model)
• Co‑ordinate education and support for people with non‑complex care needs
• Deliver personalised care to cancer patients.

Working for our organisation

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Environmental sustainability
Climate change and poor air quality is a health emergency that harms people’s health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment www.imperial.nhs.uk/about-us/our-strategy/green-plan .

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

Person specification

GSCE Grades A – C in Maths and English.

• GSCE Grades A – C in Maths and English.
• NVQ Level 3 in Health and Social Care or equivalent or working towards.
• Educated to foundation degree or equivalent level of experience/knowledge
• Willingness to undertake further education and training applicable to the role including diploma and degree level study.

Experience

• Experience of working with cancer patients and their families
• Experience as an HCA involved in direct patient care or relevant health or social care experience at AFC Band 3 or equivalent.
• Experience working in NHS acute trust and/or multidisciplinary workforce
• Experience of reception work or work dealing with the general public in person and on the phone.
• Experience managing patient records and database.

Skills/Knowledge/ Abilities

• Able to take responsibility, under supervision of the CNS, for assigned routine tasks in the clinical and non‑clinical setting
• Possess good IT skills, with experience of spreadsheets, e‑mail, databases and word processing packages

Right to work

If you need sponsorship to work in the UK, please visit the Home Office website for information on sponsorship and visa status before you fill in your application form. Due to recent changes in the UK immigration rules which affect Skilled Worker Visas, Global Business Mobility, Higher Skill Level and Increased Salary Thresholds, please ensure that you are able to meet the requirements to live and work in the UK before applying. Further information about eligibility is available on UK Visas and Immigration - GOV.UK

We operate a joint recruitment hub across the North West London Acute Provider Collaborative Group. As part of this, your application and personal data may be shared with partner trusts within the group for recruitment and workforce purposes, in line with general data protection regulation (GDPR).

Vacancy Closing Date

This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.

Please ensure you check your emails regularly as this is how we will communicate with you throughout the recruitment process. If you are shortlisted you will be contacted by email and text message (if you provide a mobile contact number).

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name Katie Bedborough Job title Macmillan Deputy Trust Lead Cancer Nurse Email address [e-mail]