Cancer Support Worker

Hampshire Hospitals NHS; Basingstoke; On-site; GBP 20,000 - 30,000; Full time

Job summary

Hampshire Hospitals NHS is seeking two Cancer Support Workers to assist patients in managing their healthcare during and after cancer treatment. The successful candidates will support patients' navigation through the healthcare system, collaborate with clinical specialists, and be part of a dedicated team providing outstanding patient care across multiple locations.

Qualifications

• Understanding of health and social care environment.
• Experience in providing information to patients and carers.
• Awareness of living with and beyond cancer.

Responsibilities

• Support patients in navigating health and social care post-cancer treatment.
• Work alongside Cancer Clinical Nurse Specialists on patient monitoring.
• Manage patient records through My Medical Records platform.

Skills

Strong communication skills

Ability to work effectively in demanding environments

Self-awareness

Education

GCSE English Language and Mathematics (Grades A-C) or equivalent

NVQ level 4

Job description

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This role is only open to applicants that currently work within an NHS Trust within the Hampshire and Isle of Wight Integrated Care System (HIOW ICS).

Due to expansion of the services, we are looking for two new Cancer Support Workers within the Surgical Division, specifically in Urology and Colorectal. The successful candidate will work alongside Cancer Clinical Nurse Specialists to register and monitor patients through My Medical Records.

Main duties of the job

The main purpose of the Cancer Support Worker role is to support patients who are able to self-manage and to assist them in navigating the complex health and social care system during and after cancer treatment (Patient Initiated Follow Up (PIFU)/Patient Risk-Stratified Follow Up (PSFU)) using The My Medical Records (MMR) platform.

The post holder will be part of a wider network of Cancer Support Workers at HHFT but will work independently within the role's scope, under the guidance of the Clinical Nurse Specialist within the specific tumour group (e.g., breast, prostate, haematology, colorectal).

Working for our organisation

Our vision is to provide outstanding care for every patient. Patient care is central to our mission at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester, and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to approximately 600,000 people across Hampshire and parts of West Berkshire.

We deliver specialist services nationally and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare abdominal cancer) and are leaders in tertiary liver and colorectal cancers.

The trust employs over 8,600 staff and has an annual turnover exceeding £450 million. As a Foundation Trust, we are directly accountable to our members through the governors, who represent their constituencies and influence the trust's future plans.

Detailed job description and main responsibilities

HHFT provides hospital services to around 570,000 residents in Hampshire and West Berkshire, along with specialist services for patients nationwide. We offer a full range of district hospital services across multiple locations.

Person specification

Training and Qualifications

• GCSE English Language and Mathematics (Grades A-C) or equivalent
• Evidence of participation in learning and development courses
• NVQ level 4

Experience and Knowledge

• Understanding of the health and social care environment
• Strong communication skills (written, verbal, non-verbal)
• Experience in providing and receiving information to patients and carers
• Experience with data management systems
• Experience working in a cancer care setting
• Awareness of living with and beyond cancer and personalized care approaches

Skills and Abilities

• Ability to work effectively in demanding environments and adapt to change
• Skill in discussing and assessing patients' concerns and needs
• Ability to work well within a team
• Self-awareness and effective coping strategies