Cancer Care Coordinator - Urology

Integrated Care System; Carlisle; On-site; GBP 25,000 - 35,000; Full time

Job summary

A healthcare provider in the UK seeks a Cancer Care Coordinator to support patients through their care pathway. Your role involves working with a multi-disciplinary team to improve the quality of healthcare delivery for cancer patients. Ideal candidates will have recent experience with cancer services, strong communication skills, and a commitment to providing compassionate care. This position offers the chance to make a significant impact in a supportive environment.

Benefits

27-day holiday scheme rising to 33 after 10 years

NHS discounts with retailers and leisure companies

Employee Assistance Programme

Qualifications

• Recent experience working with cancer patients or in cancer services.
• Significant NHS experience or equivalent.
• Experience of direct patient contact via telephone and face-to-face.

Responsibilities

• Provide coordination of care and support for cancer patients.
• Act as a point of contact for patients and their carers.
• Collaborate with the healthcare team to enhance service provision.

Skills

Effective communication and interpersonal skills

Compassionate values and behaviors for dignified care

Organisational and time management skills

Advanced keyboard skills - Microsoft Word and Excel

Ability to work under pressure

Managing low risk, routine clinical caseload

Writing and presenting clear information

Education

National Care Certificate or commitment to complete

Essential IT skills (EITS) or equivalent

Venepuncture

Cannulation

Job description

Go back North Cumbria Integrated Care NHS Foundation Trust

Cancer Care Coordinator - Urology

The closing date is 21 August 2025

Cancer Care Coordinator Band 4 - 37.5 hours available - Urology Service - Cumberland Infirmary supporting clinical activity at West Cumberland hospital and Workington Hospital

You will provide effective, caring and compassionate services to patients working within a multi-disciplinary team (MDT) to deliver a high standard of care and support to patients with cancer. This will involve clinical interventions, with the support of the nursing team and co-ordinating care through from referral to the end of treatment. This will require regular contact with patients suffering from cancer. You will be expected to support and signpost patients face to face and over the telephone and ensure effective progress along their care pathway in liaison with other colleagues and departments in the hospital.

Main duties of the job

Duties include (but not limited to):

• Working as a team alongside service Cancer Care Coordinator and as a member of the Cancer Nursing team providing coordination of care and support for cancer patients, their carers and families
• Navigate the care pathway, as an advocate for the patient, including coordinating results and patient appointments and updating the clinical team as needed.
• Collaborate and communicate with the wider healthcare Team to ensure the provision of appropriate services to maximise the health and quality of life of cancer patients, improving the quality and efficiency of health care delivery.
• Act as a point of contact for patient and their carers and the wider health care team, signposting enquires to the appropriate department within hospital or community settings
• Actively participate in the provision of routine information and advice, for patients and their carers via the telephone, liaising with the CNS/AHP team as appropriate.
• Work closely with MDT coordinators and cancer trackers to ensure timely and efficient progress of patient care to ensure no patients breach cancer targets
• Identify opportunities for service improvement and implement these accordingly, in conjunction with the MDT.

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

Being a clinically led organisation

Quality and safety at the heart of our Trust

A positive patient experience every time

A great place to work

Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed.

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:

• Junk Mail is checked regularly

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:

• youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
• the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Unlock Tel: [phone], email [e-mail] or complete the online form on the Unlock website

Please note the cost of the DBS check is increasing from 2nd December and the new cost will be

Standard DBS check £21.50, Enhanced DBS check £49.50 + any admin costs.

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post:

Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.

Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

A lease car may be available for this position; further details will be provided upon appointment if applicable.

27-day holiday scheme rising to 33 after 10 years

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

These schemes are subject to availability

Person Specification

Experience

• Recent experience working with cancer patients or in cancer services
• Significant NHS experience or equivalent
• Experience working with a multi-professional team, and a medical or clinical team.
• Experience of direct patient contact including telephone and face to face contact.
• Experience of Programme / Project support work

Qualifications

• National Care Certificate or commitment to complete as part of induction process
• Essential IT skills (EITS) or equivalent.
• Venepuncture
• Cannulation

Skills and Aptitudes

• Effective communication and interpersonal skills.
• The ability to demonstrate the compassionate values and behaviours needed for dignified care.
• Demonstrable proven organisational and time management skills
• Advanced key board skills - Microsoft Word and Excel
• Ability to work under pressure with low levels of supervision.
• Ability to manage low risk, routine clinical caseload of patients and plan own workload
• Ability to manage sensitive and distressing situations.
• Ability to write and present clear, concise and relevant information in a variety of formats
• Insight into cancer services and related i.e. trained in Sage and Thyme or recognised
• Counselling certificate

Personal Circumstances

• Self-motivated with the ability to engage and motivate others
• Flexible and adaptable to change
• Able to cope under pressure.

Other requirements

• Ability to travel independently across Cumbria.
• Ability to work as a member of a team, closely and harmoniously with others.
• Driving licence.

Knowledge

• Continuing professional development with portfolio.
• Equality issues.
• Equality impact assessment.
• Knowledge of Cancer Waiting Times targets and guidelines.
• Insight into roles and responsibilities of wider health and social care, community and voluntary sectors.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

North Cumbria Integrated Care NHS Foundation Trust

Address

Cumberland Infirmary (cross site working)

Cumberland Infirmary (cross site working)