Canal Associates - Fort William

Scottish Canals; Fort William; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading organization in canal management, located in the stunning landscapes of Fort William, is seeking cheerful and outgoing individuals for the Canal Associate role. This seasonal position promises engagement with nature, teamwork, and customer service, aiding in canal operations from March to November, as well as ensuring safety and tidiness along the waterways.

Benefits

Uniform Provided

Company Mobile Phone

Full Training Provided

Qualifications

• Experience in customer service, vegetation management, and general asset management desired.
• Basic computer skills and a full driving license required.

Responsibilities

• Assist in delivering excellent customer service along the waterways.
• Operating lock gates and managing water levels.
• Perform routine vegetation management and minor maintenance tasks.

Skills

Customer Service

Communication

Basic DIY Skills

Organizational Skills

Education

Basic Literacy and Numeracy Skills

Job description

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Canal Associates - Fort William, Fort William

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Client:

Scottish Canals

Location:

Fort William, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

7c045fcf84a2

Job Views:

3

Posted:

20.06.2025

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Job Description:

Scottish Canals are responsible for the management and development of five Scottish canals; we are custodians of bridges , buildings, locks, The Falkirk Wheel, The Kelpies and 19 water supply reservoirs in locations across Scotland. We are currently seeking cheerful, positive, and outgoing people to join our seasonal team as a Canal Associate from April 2025 and throughout until October 2025.

This is a great role for people who love nature and the outdoors, enjoy meeting new people, being out and about in the fresh air, and who want to learn new skills! You’ll meet an incredible variety of people, have the chance to experience something truly unique, work as a team, and spend time in some of the most spectacular landscapes in the country.

You’ll be provided with a uniform and company mobile phone. You will receive full training for the role through our in house training scheme. You’ll be meeting and engaging with members of the public, sharing information and answering questions, keeping the canal safe and tidy.

Key Duties Include:

• To demonstrate a commitment to support the delivery of the Scottish Canals vision and Caledonian Canal Business objectives.
• Working with boating customers, to deliver excellent customer service & care.
• Assisting with operating lock gates, bridges and managing water levels.
• Ensuring excellent H&S recording using digital Apps on company devices.
• Assisting with the operating mowers, strimmer’s, and other ground care equipment to carry out routine vegetation management.
• Assist, where required, utilising a variety of hand tools to carry out minor maintenance works as required.
• Maintain accurate and timely records as required.
• Perform manual labour in line with H&S Safe system of work business manual.

To be successful you wil l ideally have:

• Experience of working within relevant operational environment e.g., customer service, vegetation management and general asset management.
• Basic DIY and maintenance skills.
• The ability to communicate effectively with other team members and members of the public to allow for the efficient operation of the waterway.
• Basic literacy and numeracy skills.
• Basic element of computer skills, email, Microsoft word.
• Full Driving licence

This role attracts an hourly rate of £12 .13 (£12.60 from 1 st April). You will work on a rolling rota which will include weekends and bank holidays.

We are looking for team members to join us from 10 th March through to 2 nd November, working on various locationsbetween Corpach and Gairlochy of the Caledonian Canal . Working hours will vary according to time of year.