Campus Community Engagement Officer

eTeach UK Limited; Epsom; On-site; GBP 25,000 - 27,000; Part time

Benefits offered by this job

Discounted gym

Sports hall access

Fitness class

Starbucks

Osteopathy

Day nursery

Proximity to transit (5-minute walk to

Blue Light Discount

Free online courses

Free parking

Eye care voucher

Job summary

Nescot is seeking an on-site role to support students aged 14–25, with safeguarding focus and strong de-escalation skills. You will patrol, respond to incidents, and collaborate with Safeguarding and Wellbeing teams to maintain a safe learning environment.

Term-time only 40 weeks, fixed-term for 1 year from start date, salary £24,790 to £26,932 pro-rated. Closing date 7 December 2026. On-site role at Nescot.

Qualifications

• Experience working with young people aged 14–25.
• Calm, confident, professional communication with de-escalation.
• Understanding safeguarding and professional boundaries.
• Judgement to balance youth work with college rules and expectations.
• Ability to record incidents accurately and promptly.
• Experience in youth work, education, community safety, security or related settings.

Responsibilities

• Build trusted relationships with students and provide mentoring.
• Maintain visible presence on campus and in local areas.
• Respond to welfare, safeguarding, behavioural, medical and security incidents.
• Use de-escalation to prevent conflict and support a calm learning environment.
• Collaborate with Security, Safeguarding and Wellbeing teams.

Skills

De-escalation skills

Communication

Safeguarding knowledge

Boundary awareness

Observation & recording

Youth work experience

Job description

Salary: £24,790 to £26,932 (salary to be pro rated due to Term time only (40 weeks) / Fixed term for 1 year from start date)

What we are looking for:

• Experience of working positively with young people aged 14 to 25, including those who may be distressed, disengaged or displaying challenging behaviour
• A calm, confident and professional approach, with strong communication, de-escalation and conflict resolution skills
• An understanding of safeguarding, professional boundaries and the risks that may affect young people
• The judgement to balance supportive youth work practice with clear, proportionate enforcement of college expectations
• The ability to remain observant, respond promptly to incidents and maintain accurate records
• Experience in youth work, education, community safety, security, policing, the armed forces or related setting

Duties/Responsibilities

• Build trusted professional relationships with students and provide early support, informal mentoring and restorative conversations
• Maintain a visible presence through proactive patrols of college buildings, external areas and local community
• Respond to welfare, safeguarding, behavioural, medical and security incidents, escalating concerns appropriately
• Use positive engagement and de-escalation to prevent conflict and support a calm learning environment
• Work closely with Security, Safeguarding and Wellbeing, Student Experience, Curriculum and Learning Support teams

Benefits

• A discounted on-site gym
• sports hall
• fitness class
• Starbucks
• osteopathy
• day nursery
• 5-minute walk from Ewell East Station
• Blue Light Discount
• Free online qualifications
• Free parking on-site
• Eye care voucher

Nescot is graded ‘Good’ by Ofsted following its latest inspection in January 2023. Inspectors rated the College as Good in all 8 aspects. The report recognises that students “enjoy their courses and are motivated to succeed”, and benefit from “highly supportive relationships” with staff. Safeguarding arrangements are “effective” with regular training for staff, and leaders have in place “an effective policy for safer recruitment.”

At Nescot, we’re proud of our inclusive culture and we welcome all applications.

This college is a smoke-free campus—smoking and vaping are not permitted anywhere on campus.

Closing date 7th December 2026 (we reserve the right to interview during this period and to close the advert early if a suitable candidate is appointed). Interviews expected to be held 1st December 2026 for early applicants.

£15,642 to £24,851 (NMW - dependent on age)

This role is employed through Nescot Enterprises Ltd, a wholly owned subsidiary of Nescot which operates different terms and conditions.