Campus Catering Lead: Operations & Guest Experience

Chartwells Universities; Newcastle upon Tyne; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Free meals

Free on-site gym

Free on-site swimming pool access

Subsidised car parking

Contributory pension scheme

Exclusive travel discounts

Job summary

A leading catering provider in Newcastle upon Tyne is seeking an experienced Catering Manager to oversee a diverse catering operation in a university setting. This role emphasizes operational leadership, team development, and financial management. Candidates must have a proven track record in busy catering environments and a passion for customer service. The position offers full-time employment and opportunities for career growth within a supportive team culture.

Qualifications

• Proven experience managing a large, busy retail catering outlet or multiple outlets.
• Strong commitment to delivering excellent customer service.
• Ability to work under pressure while maintaining attention to detail.

Responsibilities

• Manage day-to-day catering operations across various services.
• Lead, coach and develop catering teams.
• Ensure full compliance with food safety legislation.
• Manage budgets, forecasting, and stock control.
• Build and maintain strong relationships with stakeholders.

Skills

Operational leadership

People management

Financial management

Communication skills

Customer service

Job description

A leading catering provider in Newcastle upon Tyne is seeking an experienced Catering Manager to oversee a diverse catering operation in a university setting. This role emphasizes operational leadership, team development, and financial management. Candidates must have a proven track record in busy catering environments and a passion for customer service. The position offers full-time employment and opportunities for career growth within a supportive team culture.