camping sales assistant

JD Group; Wakefield; On-site; GBP 22,000 - 28,000; Part time

Job summary

Un leader du secteur de la vente au détail recherche un soutien en gestion junior au sein de l'équipe de gestion de magasin. Le rôle implique de superviser le personnel tout en maintenant un niveau de service client élevé et en garantissant une formation adéquate pour les nouvelles recrues. Les candidats doivent posséder des compétences en communication solides et une expérience en ventes au détail est un atout. Des avantages tels que des réductions pour le personnel et un plan de pension sont également proposés.

Benefits

Réductions pour le personnel

Régime de retraite

Opportunités de développement personnel

Qualifications

• Expérience en supervision de la vente au détail souhaitée.
• Compétences en communication verbale et écrite solides requises.

Responsibilities

• Fournir un excellent service client et gérer les plaintes.
• Superviser le personnel et améliorer les niveaux de service.

Skills

Communication

Service Client

Supervision

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Role Overview:

As part of the store’s Junior Management team, you will provide managerial support to maintain and improve customer service levels throughout your section. You will assist in supervising staff and managing daily managerial processes as instructed by Store Management.

This is a part-time role with contracted hours of 36 per week.

Customer Service Responsibilities:

• Provide excellent customer service and handle complaints effectively.
• Ensure staff appearance aligns with company guidelines.
• Understand and utilize the Customer Service measuring programme.
• Achieve and exceed sales targets where possible.
• Monitor and maximize staff service levels to boost sales.
• Utilize in-store devices to showcase the full product range.
• Use reports for product placement of key lines.
• Engage customers with visual techniques to encourage purchases.
• Maintain standards on the sales floor and keep stock presentable.

Training & Development:

• Support personal progression and staff development.
• Assist with onboarding and training of new staff.
• Help develop existing staff through relevant assessments.

Skills, Experience, and Knowledge:

• Retail supervisory experience is advantageous.
• Strong communication skills, both verbal and written.
• Proficiency in Microsoft Outlook, Word, and Excel.

We offer benefits such as staff discounts, pension scheme, and personal development opportunities.

Note: Due to high application volumes, if you do not hear back within two weeks, your application may be unsuccessful. Selected candidates will be contacted for interviews.