Campaign Delivery Executive, Customer & Data

Hearst; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading UK media company is seeking a Campaign Delivery Executive to support and develop their publishing systems. This role involves troubleshooting, user training, and managing back-end servers. The ideal candidate will have strong interpersonal skills and experience in user support, alongside a flexible approach to changing priorities. This position offers various perks, including health and wellbeing benefits.

Benefits

Health Cash Plan

Discounted gym memberships

Cycle to Work scheme

Charity Day

Workplace Pension

Qualifications

• Self-starter who identifies improvements and acts on them.
• Confident to challenge the status quo.

Responsibilities

• Support and develop the publishing system environment.
• Manage and develop back-end Linux and Windows servers.
• Engage in projects and development work.

Skills

Strong interpersonal skills

User support experience

Knowledge of DAM/CMS

Cloud services knowledge

Ability to multitask

Tools

AWS

Adobe apps

GIT

Job description

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Campaign Delivery Executive, Customer & Data

Client: Hearst

Location: United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 6f24b345bba4

Job Views: 5

Posted: 12.08.2025

Expiry Date: 26.09.2025

Job Description:

We’re the UK’s leading premium publisher, and the people behind iconic media brands such as Cosmopolitan, Esquire, ELLE, Harper’s Bazaar and Country Living. We’ve created a working environment that encourages everyone to pull together. We never stop looking for brave new ideas. We’ll always try to develop and improve, we trust each other to do our best, and we have fun as we build on our heritageto make history.

The Role…

Reporting into the Publishing Systems Manager, the PS Engineer is responsible for the support and development of the publishing system environment, working with end users to maximise the effectiveness of the censhare system through configuration, training and knowledge sharing. Supporting all aspects of the Magazine creative workflow including print and digital outputs.

Managing and developing the back-end Linux and Windows servers (AWS) to ensure availability and cost effectiveness are maximised. Configuration and maintenance of the OneVision Workspace (Asura & Amendo) automation systems & configuration and user support for the Monotype desktop app font management solution.

It is a crucial role working with the system providers (Censhare, Onevision, Monotype and AWS), and the Hearst technology services department (HTS), to ensure that the system remains at optimum performance at all times.

Main Duties…

General administration

• Troubleshooting editorial workflow in a timely manner.
• System Updates, coding & SQL (testing/go-live planning)
• Configuration management through GIT

User Support/Training

• General support (Best practice, Inhouse Repro), supporting editorial users to resolve production problems.
• Censhare – User induction training and support
• Adobe apps (support, how to)
• MacOS
  Providing high level user support and guidance across all roles and business units Maintaining internal Wiki site.

Development

• Engage in projects and development work, planning and implementation.
  Update deployment and rollout.

Desktop Fonts license management

• Quotes to business users
• Business process/legal rules enforcement
• Purchase management

System maintenance:

• Management & troubleshooting of 3rd party applications
• Management of Mac Mini servers (macOS, applications and fonts)

What We Are Looking For…

• A self-starter who can identify improvements and act on them
• Strong interpersonal skills required to demonstrate empathy and support to the business users
• Flexible in their approach allowing priorities to change with the needs of the business
• Ability to multitask – working on a variety of different projects at the same time
• Confident to challenge the status quo
• Experience in user support & software configuration
• Knowledge of DAM/CMS
• Knowledge of cloud services

Hearst Exclusives - Only for You!

• Get adventurous with Good Housekeeping Taste and Beauty Testing Panels - yes, you could be trying the next big thing in beauty, food & drink.
• Snag luxe beauty steals at our legendary office sample sales - score big on top brands without breaking the bank!

Inclusion, Health & Wellbeing: Feel Your Best

• Stay healthy with Specsavers eye care, a company-funded Health Cash Plan, and access to mental health support.
• Get active and stress-free with discounted gym memberships and the Cycle to Work scheme.
• Embrace flexibility with a Location Flex and Holiday Exchange to take time when you need it as well as competitive Holiday Allowance & Summer Fridays!
• Take time to give back with a Charity Day and access wellbeing resources whenever you need.
• Join one of our Hearst ERG Groups.

Financial Wellness - Boost Your Budget

• Plan ahead with a generous Workplace Pension, Income Protection, Life Assurance and Season Ticket Loan for easier commuting.
• Make smarter money moves using Salary Finance tools, Financial Wellbeing sessions, and Home Tech benefits to spread costs.
• Treat yourself with major discounts across London plus everyday savings via the HAPI at Hearst app

There’s more to your story than you imagine. And the next chapter begins right here.

Hearst UK is deeply committed to using our influential brands to reflect the world we want to live in – one that respects, protects, represents and uplifts the voices and opinions of all people. As a business, we recognise the significant benefits of creativity, collaboration and innovation that comes with diverse teams. Not only is diversifying the voices in our organization the right thing to do, but it also helps us to make powerful and exciting content that can be enjoyed by many more people. This is why we’re working to build a sense of true belonging within our business and foster a culture in which everyone feels heard.