CAMHS Support Worker - Mid Essex

HCRG Care Group; Chelmsford; On-site; GBP 24,000 - 29,000; Full time

Job summary

Join a leading community health provider as a CAMHS Support Worker, where you will support young people and their families in understanding mental health treatment plans. This role involves conducting essential engagement sessions, addressing barriers to treatment, and providing administrative support to ensure efficient service delivery. Enjoy a rewarding position with access to numerous benefits, including a competitive salary and opportunities for professional development.

Benefits

Free tea, coffee and milk at your base location

Membership of My Reward Hub for shopping discounts

Access to wages as you earn

Online and face to face help with wellbeing

Access to training and professional development

Qualifications

• Educational background in mental health is required.
• Strong communication and rapport-building skills are essential.
• Flexibility in hours to accommodate clients' needs.

Responsibilities

• Conduct engagement sessions with young clients and their families.
• Assist in booking treatment slots and follow-up on missed appointments.
• Co-facilitate practitioner-led treatment programs.

Skills

Communication

Empathy

Organisational skills

Interpersonal skills

Education

Relevant educational background or experience in a mental health or support role

Job description

The CAMHS (Child and Adolescent Mental Health Services) Support Worker, plays a crucial role in ensuring that young people and their families have a clear understanding of their treatment plans and receive the necessary support to engage in the therapeutic process.

The postholders responsibilities will include conducting Session 0, which occurs after the initial assessment and treatment plan formulation by a practitioner.

They will meet with children and young people (CYP) and their families (if appropriate), help them understand their care plans, and address any barriers to engagement in treatment.

It's important to note that this role does not require qualification as a therapist.

Main Responsibility

Session 0 Engagement: Meet with the young person and their family (if applicable) to explain and discuss the treatment plan that has been formulated by the practitioner. Ensure that the CYP and their family fully comprehend the plan's goals and components.

• Barriers to Engagement:Identify and address any obstacles that may hinder the CYP's participation in treatment. Provide guidance and support to mitigate these barriers, which could include addressing concerns, fears, or logistical challenges.
• Introduction of Psychoeducation E-Platform: Familiarize the CYP and their family with the psychoeducation e-platform. Explain how it can be used to access additional resources, information, and support that complements their treatment.
• Booking Treatment Slots: Assist in scheduling the CYP's course of treatment. Ensure that the first available and accessible slots are booked, considering the individual's needs and preferences.

Co-facilitation

• Practitioner-Led Treatment Programs: Collaborate with other team members to co-facilitate treatment programs designed to address the mental health needs of young people. Work closely with practitioners to implement treatment plans effectively

Evidence-Based Parenting Programs:Assist in delivering evidence-based parenting programs that provide guidance and support to parents and caregivers. These programs aim to enhance parenting skills and improve family dynamics.

Admin Support: Offer clinical Admin support to ensure the locality team's efficient functioning. This may involve assisting with scheduling, maintaining records, and coordinating team activities.

DNAs: Actively follow up on cases where young people do not attend scheduled appointments, ensuring they receive the necessary rescheduling and support.

Please see attached job description for a full list of responsibilities

The Ideal Candidate

• A relevant educational background or experience in a mental health or support role.
• Strong communication and interpersonal skills.
• Empathy, patience, and the ability to build rapport with young people and their families.
• Organisational skills for coordinating treatment schedules and addressing logistical concerns.
• Understanding of the CAMHS system and the components of treatment plans.
• The ability to explain complex information in an accessible manner.
• Team Player: Strong team player with the ability to collaborate effectively with colleagues and volunteers.

This role requires flexibility in working hours to accommodate the availability of young clients and their families and will involve evening and weekend activities

The work primarily takes place in a clinical or office setting, and the support worker will often interact directly with CYP and their families

Driving License:A valid driver's license and access to a vehicle for travel to different locations, including schools and partner organisations.

For more information please contactAngela Mooney at [e-mail]

Please see attached Job Description for full Personal Specification.

Package Description

As a CAMHS Support Worker, you will be part of our valued team in Essex, receiving access to exclusive rewards and benefits including:

• Salary from £24,486 with group pension
• Free tea, coffee and milk at your base location
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
• An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
• The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission

About the Company

We change lives by transforming health and care.
Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.

• Salary Starting salary £24,486 per annum including Group Pension
• Frequency Annual
• Job Reference HCRGCG/TP/25229/15627
• Contract Type Permanent - Full or Part Time
• Closing Date 15 June, 2025
• Job Category HCRG - Additional Clinical Services