CAMHS Service Manager (N&S OPD)

South London and Maudsley NHS Foundation Trust; London; On-site; GBP 40,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Service Manager for its CAMHS National & Specialist Outpatient service. This part-time role offers an opportunity to enhance your management and leadership skills while delivering high-quality care to children and families. The successful candidate will oversee daily operations, ensuring effective service delivery within resource constraints. Join a forward-thinking organization committed to diversity and inclusion, where your contributions will help shape the future of mental health services. This role promises a fulfilling career path in a supportive environment.

Benefits

Flexible Working Arrangements

Professional Development Opportunities

Qualifications

• Masters-level education in management or equivalent experience in health/social services.
• Senior operational management experience in clinical teams.

Responsibilities

• Manage overall operations of CAMHS Tier 4 outpatient services for children and families.
• Collaborate with colleagues to achieve clinical, operational, and financial outcomes.

Skills

Management Skills

Leadership Skills

Communication Skills

Financial Management

Change Management

Education

Masters-level education in management

Project Management qualification

Job description

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South London and Maudsley NHS Foundation Trust has a rich history, well-established community links, and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham, Southwark, Bexley, Bromley, Greenwich, Wandsworth, and Richmond.

We are committed to providing high-quality, specialist care to our service users, and are recognized for our care and treatment. The Care Quality Commission rates our services as 'good'.

In 2021, we launched our five-year strategy, Aiming High; Changing Lives, along with Our Care Improvement System as our quality management methodology to positively impact patient care, outcomes, and staff experience. Joining SLaM offers the opportunity to be part of this exciting journey, supported by learning and development to realize everyone's potential as change makers.

The trust values the unique contributions of people with lived experience of mental illness, welcoming applications from such individuals as assets to the Trust.

Our Values

We pride ourselves on providing specialist care, guided by our core values: caring, kindness, politeness, promptness, honesty, listening, and commitment to follow through. When you join us, you'll be part of something special.

We support flexible working arrangements.

Job overview

Are you seeking a challenge and looking to enhance your management and leadership skills within a diverse, innovative outpatient service? An exciting opportunity has arisen for a Service Manager within the CAMHS National & Specialist Outpatient service. This is a part-time role, 22.5 hours per week, working Wednesday to Friday.

The successful candidate will manage daily operations to meet governance standards, requiring an organized, motivated, and committed individual to provide leadership, advice, and guidance to staff. The role involves managing business and performance systems, ensuring efficient, effective, and needs-led service delivery that is user and carer focused. Strong compassionate leadership is essential, working closely with staff, young people, and families.

Main duties of the job

• Manage overall operations of CAMHS Tier 4 outpatient services within SLAM for children, young people, and families.
• Ensure effective service delivery within resource constraints while maintaining quality.
• Collaborate with colleagues to achieve clinical, operational, performance, and financial outcomes.
• Lead senior clinical staff in modernisation efforts aligned with NHS national plans and local strategies.
• Report on financial matters to the CAMHS Director, Deputy Director, ICB, NHSE, and other commissioners.
• Model and promote positive working relationships across the Directorate and partner organizations.
• Support education, training, teaching, and research initiatives within the service.

Working for our organization

Flexible Working: We offer flexible working arrangements, including working Wednesday to Friday, with potential early mornings, evenings, or Saturdays as required.

Maudsley Hospital (headquarters)

The CAMHS outpatient service is based at the Michael Rutter Centre, Maudsley Hospital, De Crespigny Park, off Denmark Hill, SE5 8AZ. The Trust headquarters is nearby, accessible via train and within walking distance of Ruskin Park and local amenities.

Detailed job description and main responsibilities

Refer to the main job description document for full details. Key areas include:

• Strategic Management / Service Development
• Performance and Financial Management
• People Management
• Communication and Information Management
• Clinical Service Responsibility

Some hours may be outside normal office hours depending on service demands.

Person specification

Qualifications

• Masters-level education in management (DMS, CMS, MBA) or equivalent experience in health/social services.

Desirable:

• Project Management qualification
• Management training or significant management experience

Experience

• Senior operational management of clinical teams in health or social care
• Planning and implementing service developments and change management
• Effective communication with stakeholders at all levels
• Performance management of services, staff, and processes
• Change management and workforce redesign experience

Understanding and Knowledge

• Knowledge of contractual arrangements and SLAs with commissioners

Skills and Abilities

• Financial management, procurement, and budget planning
• Strategic planning and service development
• Prioritization skills for managing multiple deadlines
• Performance, financial, and HR management skills

We are committed to diversity, equality, and inclusion, welcoming applications from all community sections and providing reasonable adjustments for candidates with disabilities.