CAMHS Inpatient Housekeeper

South London and Maudsley NHS Foundation Trust; City Of London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading NHS mental health provider is seeking a Ward Housekeeper to support the CAMHS inpatient ward. This role involves ensuring a clean, safe, and welcoming environment, coordinating cleaning, catering, and laundry services while working closely with a multidisciplinary team. The ideal candidate will be proactive with strong communication skills and a commitment to high standards of care.

Benefits

Professional development opportunities

Supportive team environment

Qualifications

• Ability to work as part of a multidisciplinary ward team in a healthcare setting.
• Effective communication with young people and staff.
• Proactive in coordinating multiple facilities-related tasks.

Responsibilities

• Deliver cleaning, catering, and maintenance services to meet client needs.
• Engage with young people and respond to feedback.
• Conduct quality audits and manage cleanliness.

Skills

Teamwork

Communication

Organisational skills

Job description

Overview

This is an exciting opportunity to join a busy, supportive, and dynamic multidisciplinary inpatient service serving South London and Maudsley. The successful candidate will work closely with the Senior Administrator, Administrator, Ward Manager, Business Manager and other team members, providing high-quality housekeeping support. The postholder will be an integral part of the ward team and responsible for coordinating all client facilities services in the ward area to ensure a clean, safe and comfortable environment.

The post is based at the Maudsley Adolescent Unit (MAU). It is currently based at Bethlem Hospital Site, Beckenham, but moving into the Pears Maudsley building, Denmark Hill in due course. We are looking for a dedicated and organised Ward Housekeeper to support the smooth operation of our CAMHS inpatient ward. This role ensures a clean, safe, and welcoming environment for young people, staff, and visitors.

Responsibilities

• Ensure the efficient and effective delivery of cleaning, catering, maintenance, laundry, and other specified tasks to meet individual client needs as determined by the ward manager/shift co-ordinator.
• Collaborate with contractors, as well as the estate and facilities departments and catering/domestic providers. Monitor quality standards, report deficiencies, and ensure requested work is completed.
• Communicate and engage with the young people on the unit; be approachable and receptive to feedback, with feedback acknowledged through attendance at weekly meetings with the young people.
• Cleaning & Environment: conduct regular quality audits, manage spillages promptly, maintain a tidy, hazard-free ward; coordinate deep cleans post-discharge; ensure bedrooms are prepared for new admissions; liaise with domestic and facilities teams for ad hoc maintenance and environmental tasks.
• Catering Support: order meals, assist patients with food choices, ensure dietary needs are met; support meal service alongside nursing staff; maintain kitchen hygiene; manage catering supplies and equipment.
• Laundry: complete weekly linen audits, maintain laundry areas, assist patients in accessing clean clothing.
• Health & Safety: support the Ward Manager with audits (fire, ligature, H&S), record outcomes on AssessNet, and ensure compliance with Trust standards; monitor alarms, keys, and swipes.
• General Duties: welcome visitors, support staff training, maintain meeting rooms, manage ward equipment and furnishings; ensure all electrical items are PAT tested and furniture meets Trust requirements.

Requirements

• Demonstrated ability to work as part of a multidisciplinary ward team in a healthcare setting.
• Ability to communicate effectively with young people and staff; approachable and open to feedback.
• Organised, proactive, and capable of coordinating multiple facilities-related tasks.
• Commitment to clean, safe, and welcoming ward environment and adherence to Trust standards.

South London and Maudsley NHS Foundation Trust (SLaM) provides the widest range of NHS mental health services in the UK, with extensive partnerships and opportunities for professional development and learning. This description preserves the original job information and context.