Camera Technician - Direct Digital London

Panavision; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading photographic equipment rental company in London seeks a dedicated Camera Technician to manage equipment orders and maintain customer service standards. The ideal candidate will have proven experience in the photography industry, excellent communication skills, and a strong commitment to service. Join us to enhance your career in a dynamic environment.

Qualifications

• Proven experience in the photography industry or a fast-paced rental house environment.
• Exceptional organisational and time management skills.
• Strong commitment to delivering outstanding customer service.

Responsibilities

• Accurately process, pick, and log all camera and consumables orders.
• Welcome clients and manage all camera and consumable collections.
• Expand knowledge of camera equipment through training and study.

Skills

Experience in photography industry

Proficiency with camera equipment

Organizational skills

Customer service

Communication skills

Job description

Who we are:
Part of the Panavision group, Direct Digital is a leading photographic equipment rental facility with offices in London, Manchester, and Paris. We are committed to delivering ground-breaking service and advice, to photographers worldwide. Panavision’s portfolio includes the renowned brands Panalux, LEE Filters, Direct Digital, and Island Studios.

The Role:
Are you passionate about photography and delivering exceptional service? We are looking for a dedicated Camera Technician to join our operations team in Park Royal, London!

As a Camera Technician, you'll be at the heart of our operations, ensuring our clients receive top-tier equipment and support.

Your responsibilities will include:

• Accurately process, pick, and log all camera and consumables orders, maintaining meticulous paperwork flow.
• Welcome clients and efficiently manage all camera and consumable collections and returns. You'll also handle incoming deliveries, ensuring everything gets to the right place.
• Dive deep into the world of camera equipment by actively expanding your knowledge of our cutting-edge gear by attending training sessions and studying manuals.
• Work closely with your department colleagues to maximize efficiency and uphold the highest standards of service.
• Support the Camera Supervisor and General Manager by contributing to the smooth running of the camera department, including adhering to and implementing company Health and Safety policies.

What you’ll bring to the role:

• Proven experience in the photography industry or a fast-paced rental house environment.
• Demonstrable proficiency with a wide range of camera equipment and associated software.
• Exceptional organisational and time management skills with the ability to prioritise and manage multiple tasks effectively.
• Strong commitment to delivering outstanding customer service with a proactive, problem-solving mindset.
• Excellent communication and interpersonal skills, enabling you to work effectively as part of a close-knit team.
• The ability to excel in a dynamic, fast-paced environment and consistently meet deadlines.

If you're ready to combine your passion for photography with a drive for excellent customer service, we would love to hear from you!