Caller

Rank Group; Birmingham; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive pay

Amazing perks

Pension & Life Assurance

Staff breaks

Uniform provided

Career development opportunities

Discounts on food & drinks

Job summary

Rank Group is seeking a lively Bingo Caller to deliver clear, engaging calls and keep guests entertained from start to finish. You’ll follow established standards, support the venue, and elevate guest experiences with upbeat energy.

Bring confident communication, teamwork, and the ability to stay composed in a fast-paced environment; prior entertainment or hospitality experience is helpful but not essential.

Qualifications

• Excellent verbal communication and a warm, welcoming manner.
• Able to stay focused in a busy, fast-moving environment.
• Strong teamwork and eagerness to learn.
• Previous entertainment/hospitality experience is helpful but not required.

Responsibilities

• Guest moments: welcome customers, guide first-timers, and create a fun, inclusive atmosphere throughout each session.
• Game delivery: call numbers accurately, lead prize announcements, explain game formats clearly, and keep sessions running on time.
• Service support: reset the floor between games, assist with light service tasks, and keep your area tidy.
• Safety & compliance: follow safer-gambling, licensing and age‑restricted procedures; report incidents promptly; maintain accurate game processes.
• One-team mindset: communicate clearly with colleagues and support across the venue—floor, F&B, hosting—so everything runs smoothly.

Skills

Confident communication

Team player

Stays focused under pressure

Willingness to learn

Job description

• Competitive pay + Amazing Perks!
• Hours: Real contracts from 8–35 (no zero- hour contracts)
• Paid breaks
• Rewards platform
• 50% off food & soft drinks (you + 3)
• Pension & Life Assurance
• Company Sick Pay
• Career development opportunities
• Uniform provided

Bring the energy, lead the entertainment.

As a Bingo Caller, you’ll be the voice of the session—delivering clear, confident calls, creating great moments for guests, and keeping the room engaged from start to finish. You’ll follow clear standards, support across the venue, and elevate issues when needed.

Your Impact

• Guest moments: welcome customers, guide first‑timers, and create a fun, inclusive atmosphere throughout each session.
• Game delivery: call numbers accurately, lead prize announcements, explain game formats clearly, and keep sessions running on time.
• Service support help: reset the floor between games, support with light service tasks, and keep your area tidy and ready.
• Safety & compliance: follow safer‑gambling, licensing and age‑restricted procedures; report incidents promptly; maintain accurate game processes.
• One‑team mindset: communicate clearly with colleagues and support across the venue—floor, F&B, hosting—so everything runs smoothly.

You’ll Bring

• Confident communication and a warm, welcoming approach.
• Ability to stay focused and composed in a busy, fast‑moving environment.
• Strong teamwork and a willingness to learn.
• Experience in entertainment, hospitality or customer service is helpful but not essential; full training provided.