Call Centre Agent - Uncapped Commission

JR United Kingdom; Darlington; On-site; GBP 25,000 - 26,000; Full time

Job summary

A leading technology services provider in Darlington is looking for a Call Centre Agent. This full-time role offers a competitive salary starting at £25,087, rising to £25,684 with uncapped commission. No sales experience is required, but resilience and adaptability are key. Benefits include 24/7 GP access, paid carer's leave, and career development options. Join a supportive team to make a meaningful impact.

Benefits

Competitive Salary

Online GP access

Paid Carer's Leave

Family Leave

Huge Discounts on products

Career Development support

Season Ticket Travel Loan

Volunteering Days

Optional Private Healthcare and Dental

Qualifications

• Ability to build relationships and understand customer needs.
• Proven success in achieving targets.

Responsibilities

• Engage with customers over the phone to assist in product choice.
• Adapt to varying customer needs during calls.

Skills

Resilience

Drive to achieve targets

Adaptability

Job description

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Call Centre Agent - Uncapped Commission, darlington

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Client:

EE

Location:

darlington, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

15.08.2025

Expiry Date:

29.09.2025

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Job Description:

Where:Darlington
Full time:Permanent
Salary:£25,087.00 rising to £25,684.00 at 9 months in role, plus uncapped commission
Hourly rate:£12.82 per hour rising to £13.12 per hour at 9 months in role

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Darlington Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you?

• Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme
• Online GP: Access to a private GP 24/7 for you and your immediate family, at no cost to you
• Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
• Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
• Huge Discounts: Save on EE & BT products, including mobile and broadband.
• Career Development: Support in achieving the career you want without limits.
• Season Ticket Travel Loan: Funds for your travel to and from work.
• Volunteering Days: Give back to your local community.
• Optional Private Healthcare and Dental: Protection for you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?