Call Centre Advisor

Ablsigns; Norwich; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in Norwich is seeking a Call Centre Advisor. The role involves engaging with customers, securing appointments for sales, and providing excellent service. Ideal candidates should possess strong communication skills and be self-motivated. Training is provided for newcomers.

Benefits

Competitive salary

Performance related bonus up to £8k per annum

31 days holiday, increasing to 33 after 2 years

Discounted gym memberships

Paid time off annually to volunteer

Discounted staff purchase scheme

Qualifications

• Great verbal communication skills required.
• Skills in telesales or customer service desirable.

Responsibilities

• Calling prospective customers and securing appointments.
• Listening to customer needs and guiding them through products.
• Meeting sales targets through excellent customer service.

Skills

Verbal Communication

Telesales

Customer Service

Tools

Basic IT Skills

Job description

Join to apply for the Call Centre Advisor role at ABL Architectural Products Corp.

2 days ago Be among the first 25 applicants

Join to apply for the Call Centre Advisor role at ABL Architectural Products Corp.

We're looking for people who can have great conversations over the phone and on-line. Whether you have previous sales experience or are brand new to the sector, we will provide the necessary training to ensure you succeed. This isn't cold calling; these are all conversations with current or interested parties, and your role as a Call Centre Advisor is to turn those conversations into leads for our sales team.

The ideal candidate will be focused, like working to targets, have strong communication skills and a fabulous telephone manner.

Responsibilities

• Calling prospective customers at their request or speaking with them on-line
• Listen to what our customers want and walk them through our product ranges
• Securing an appointment for our sales team to meet our customer and complete the sale
• Meeting set targets through your product knowledge and excellent customer service
  
  

Requirements

• Great verbal communication skills
• Skills in telesales, retail, estate agency or customer service desirable
• Basic IT skills
• Ability to work in a team and follow direction
• Being self motivated
  
  

REWARDS

• Competitive salary and performance related bonus up to an extra £8k per annum or £666 each month
• 31 days holiday, increasing to 33 days after 2 year's service
• Well-being benefits such as your birthday off annually, discounted gym memberships, 24hr remote access to a doctor and on-line fitness classes
• Frequent internal Call Centre incentives and rewards
• Paid time off annually to volunteer
• A wide variety of retail, cinema, theatre, food shopping, eating in and out discounts and freebies
• Discounted staff purchase scheme
• Break out games room
  
  

Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Companys value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Telephone Call Centers

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