Call Center Operator - Uncapped Commission

TieTalent; Aberdare; On-site; GBP 22,000; Full time

Job summary

A leading telecommunications company in Aberdare seeks passionate individuals for a Sales Apprenticeship. You will assist customers over the phone in selecting the right products while gaining valuable skills through a Level 2 NVQ in Customer Service. This role offers a competitive salary and numerous benefits, including discounts and flexible working options. Ideal for those without prior sales experience, who are eager to grow in a supportive environment.

Benefits

Starting salary of £21,620 plus incentives

Smart working model with flexibility

Discounts on EE & BT products

Volunteering days

Optional private healthcare

25 days holiday plus options to buy more

Gym membership discounts

Qualifications

• No prior sales experience required, but must be resilient and driven.
• Ability to achieve targets in a work environment.

Responsibilities

• Engage with customers over the phone to assist with product selection.
• Complete a Level 2 NVQ in Customer Service.

Job description

About

Full time: Sales Apprenticeship

Hourly rate: £11.09

Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH

If you’re a natural at connecting with people – building relationships and understanding their needs – you could be a great fit for our Sales Advisor Apprenticeship.

At EE, we harness the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for resilient and driven individuals who have proven they can achieve targets at work. We will provide comprehensive training to ensure you feel confident discussing our tech products and services.

Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship.

Your Future With Us

We are passionate about helping you progress your career and committed to your growth and development. When you’re ready, we’ll support you in reaching your goals.

Our Aspire programme offers opportunities to learn new subjects and begin careers in areas like Human Resources, Marketing, Finance, Design, Reporting, Management, and more. We’re here to help you move your career forward. If you’d like to know more, just ask!

Are You What We’re Looking For?

We believe in a personal environment where everyone is treated with respect and kindness. We are committed to building a community where everyone feels they belong. We celebrate diversity and embrace differences at all levels. Everyone is welcome at EE.

What’s In It For You?

Being part of EE comes with many benefits, including:

• A starting salary of £21,620 plus incentives throughout the year
• Smart working model supporting flexible routines
• Huge discounts on EE & BT products, saving you hundreds of pounds annually
• Refurbished, state-of-the-art contact centres
• Volunteering days to give back to your community
• Optional private healthcare and dental for you and your family
• A share scheme to invest in the company at a discount
• 25 days holiday plus options to buy more
• Optional pension scheme
• Critical illness cover
• Gym membership discounts
• Attraction discounts for your family all year round

Additional perks include free parking, free tea and coffee, and a concierge service.

What Are You Waiting For?

If you think you’d be a great fit, we’d love to hear from you. Reach out to start the conversation!

Location: Aberdare, Wales, United Kingdom

Languages: English