Call Center Agent - Uncapped Commission (Barnard Castle)

JR United Kingdom; Barnard Castle; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals for a Sales Advisor role in Darlington. This full-time, permanent position offers a competitive starting salary with opportunities for growth and uncapped commission. The role emphasizes building relationships and providing solutions to enhance customers' digital experiences. With a focus on flexibility, the company supports work-life balance, allowing you to schedule breaks and offering options for occasional home working. Join a supportive team culture that values your development and offers numerous perks, including healthcare, family leave, and discounts on products.

Benefits

Online GP access

Paid carer's leave

Equalized family leave

Product discounts

Career development support

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare

Optional Dental Insurance

Qualifications

• Confident talker with strong interpersonal skills.
• Ability to build relationships and understand customer needs.

Responsibilities

• Engage with customers over the phone to enhance their digital lives.
• Discuss suitable products and services based on customer needs.

Skills

Communication Skills

Sales Skills

Negotiation Skills

Job description

Social network you want to login/join with:

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Client:

EE

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

Where: Darlington
Full time: Permanent
Salary: £25,087.00 rising to £25,684.00 at 9 months in role, plus uncapped commission
Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Darlington?

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss appointments or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and bank time, and the option of occasional home working.

What’s in it for you?

• A great starting salary of £25,087 rising to £25,684 after 8 months, plus incentives and bonuses.
• Online GP – giving you access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us.
• Market-leading paid carer’s leave, up to 2 weeks off for carers to support colleagues caring for family or friends who are disabled, ill, or elderly.
• Family Leave – equalized maternity, paternity, and adoption leave, offering all parents 18 weeks full pay and 8 weeks half pay in the first year, regardless of how they grow their family.
• Huge discounts on EE & BT products, including mobile and broadband, saving you hundreds of pounds every year.
• Support in carving your own career path. We’re passionate about developing our people and will support you in achieving your career goals.
• Season Ticket Travel Loan – funds to pay for your travel to and from work upfront.
• Volunteering days to give back to your local community.
• Optional Private Healthcare and Dental to protect you and your family.

On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?