Call Center Agent - Uncapped Commission

TieTalent; Tredegar; On-site; GBP 25,000 - 26,000; Full time

Job summary

Join a leading company to work as a Call Center Agent in a fun and dynamic environment. You'll connect with customers over the phone, helping them choose the right EE products. The role offers a competitive salary and uncapped commission, as well as flexible working options.

Benefits

Access to private GP 24/7

Market-leading carer's leave

Equalized maternity, paternity, and adoption leave

Huge Discounts on EE & BT products

Support for career development

Volunteering Days

Optional Private Healthcare and Dental

Qualifications

• Ability to connect with people and understand their needs.
• No sales experience needed, but proven target achievement is a plus.
• Comprehensive training provided.

Responsibilities

• Talk to customers over the phone about products and services.
• Help customers choose the right products.
• Adapt and stay motivated in a sales environment.

Skills

Communication

Resilience

Customer-oriented

Job description

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About

Full time: Permanent

Salary: £25,087 rising to £25,684 after 8 months in role, plus uncapped commission

Location: Merthyr Tydfil Contact Centre

Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our [location] Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you?

• Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme
• Online GP: Access to a private GP 24/7 for you and your immediate family, at no cost to you
• Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
• Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
• Huge Discounts: Save on EE & BT products, including mobile and broadband.
• Career Development: Support in achieving the career you want without limits.
• Volunteering Days: Give back to your local community.
• Optional Private Healthcare and Dental: Protection for you and your family.
  
  

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at…

• Tredegar, Wales
  
  

Languages

• English

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Technology, Information and Internet

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