Call Center Agent - Uncapped Commission

EE; Lymm; Hybrid; GBP 25,000 - 26,000; Full time

Job summary

Join a forward-thinking company as a Sales Advisor where your communication skills can shine! In this engaging role, you'll connect with customers over the phone, helping them discover the perfect products to enhance their digital lifestyle. With a supportive environment that values flexibility, you'll have the opportunity to balance work and personal commitments seamlessly. Enjoy a competitive salary, generous benefits including family leave, and career development support. This is more than just a job; it's a chance to build a rewarding career while making a difference in people's lives.

Benefits

Online GP access

Paid carer's leave

Family Leave

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare

Dental insurance

Qualifications

• Confident talker with strong interpersonal skills.
• Ability to build relationships and negotiate effectively.

Responsibilities

• Engage with customers over the phone to enhance their digital lives.
• Discuss and recommend suitable products based on customer needs.

Skills

Customer Service

Communication

Negotiation

Sales Skills

Job description

Long Description

Why this job matters

If you're a confident talker who enjoys asking questions and getting to know people, then this could be be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services.

We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Birchwood near Warrington?

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. This includes giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.

What's in it for you?

• A great starting salary of GBP25,087 (GBP12.82 per hour) rising to GBP25,684 (GBP13.12 per hour) after 8 months, plus incentives and bonuses.
• Online GP access via telephone or video 24/7 for you and your immediate family, fully funded by us.
• Market-leading paid carer's leave, up to 2 weeks off for carers supporting family or friends who are disabled, ill, or elderly.
• Family Leave - Equalised maternity, paternity, and adoption leave, providing all parents 18 weeks full pay and 8 weeks half pay in the first year, regardless of how they grow their family.
• Huge discounts on EE & BT products, including mobile and broadband, saving you hundreds of pounds annually.
• Support to carve your own career path. We are passionate about developing our people and will support your career ambitions.
• Season Ticket Travel Loan to help fund your commute, making a real difference.
• Volunteering days to give back to your community.
• Optional Private Healthcare and Dental insurance to protect you and your family.

Alongside all these benefits, we offer a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?