Call Center Agent - Uncapped Commission

JR United Kingdom; Kendal; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a confident Call Center Agent to join their dynamic team in Kendal. This role offers a fantastic opportunity to engage with customers, helping them enhance their digital experiences through tailored product discussions. With a focus on flexibility and support, the company empowers employees to manage their work-life balance effectively. Enjoy a competitive salary with the potential for growth, alongside a range of attractive perks including healthcare, generous leave policies, and career development opportunities. If you possess strong communication skills and a passion for customer service, this role is perfect for you.

Benefits

Great starting salary with performance incentives

Online GP access for you and family

Market leading paid carer’s leave

Equalised family leave policies

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare and Dental

Qualifications

• Confident communicator with a knack for building relationships.
• Experience in customer service or sales is advantageous.

Responsibilities

• Engage with customers over the phone to discuss suitable products.
• Provide support and information to enhance customers' digital lives.

Skills

Communication Skills

Sales Skills

Negotiation Skills

Job description

Social network you want to login/join with:

Call Center Agent - Uncapped Commission, Kendal

Client:

EE

Location:

Kendal

Job Category:

Other

EU work permit required:

Yes

Job Views:

13

Posted:

18.04.2025

Expiry Date:

02.06.2025

Job Description:

Where: EE Lancaster Contact Centre

Full Time: 37.5 hours per week

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Lancaster?

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.

What’s in it for you?

• A great starting salary of £25,087 rising to £25,684 after 8 months of being here, plus incentives and bonuses.
• Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
• Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
• Family Leave - Equalised maternity, paternity, and adoption leave giving all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
• Huge discounts on EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
• Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
• Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
• Volunteering days, so you can give back to your local community.
• Optional Private Healthcare and Dental, to protect you and your family.

On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?