Cage Cashier

Seminole Gaming; West of England; On-site; GBP 12,000 - 19,000; Full time

Job summary

Seminole Gaming is seeking a casino cashier responsible for providing superior service to guests and performing a variety of cashier functions. The role includes handling cash, checks, currency exchanges, and ticket transactions with accuracy and compliance with internal controls and regulations.

The incumbent will balance the cash drawer, greet patrons, and coordinate with staff to ensure smooth window operations. Must pass background checks and maintain required licenses.

Qualifications

• Experience in cash handling or teller work preferred.
• Ability to perform basic math accurately.
• Must obtain background check and comply with licensing requirements.

Responsibilities

• Provide superior service to guests during window transactions.
• Handle cash, checks, and other forms of payment accurately.
• Greet patrons and provide efficient, courteous service at the window.
• Balance the cash drawer at end of shift and maintain accurate records.
• Process currency exchanges, cash advances, and ticket-related transactions.

Skills

Customer service

10-Key calculator

Basic math

Cash handling

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Job description

The incumbent in this position is responsible for providing superior service to both the internal and external guest. The incumbent is also responsible for performing varied cashier functions in a pleasant, efficient, and honest manner. ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Quickly and accurately makes change, cashes checks, and processes fills.
• Writes receipts for pay outs and other documents. Accesses and enters information on a computer.
• Greets patrons and offers efficient, timely customer service during all window transactions.
• Uses current technology to obtain customer credit information, field incoming calls, and coordinate work with fellow employees.
• Maintains bank balance, keeps work area clean and supplies stocked.
• Completes any required paperwork accurately and efficiently.
• Customer facing transactions such as:
• Fronting Money, and Safekeeping transactions
• Currency exchanges
• Cashing checks
• Credit card cash advances
• Ticket related transactions
• Balances specific assigned areas with accuracy.
• Adheres to all Internal Controls, Standard Operating Procedures, Virginia Lottery regulations, and AML/Title 31 regulations.
• Cleans and sanitizes work and public spaces.
• Other duties as assigned., Be flexible to work varying shifts and time schedules as needed.
• Work in an environment subject to varying crowds and noise levels depending on guest volume.
• Communicate effectively with outside contacts and all levels of team members.
• Review, comprehend, analyze, and assimilate reports and information generated on/by computers and other necessary documentation.
• Obtain and maintain all appropriate licenses/certifications per Federal, State, and Gaming regulations.
• Balance bank at end of shift.
• Identify and accurately cash different denominations of cash currency, checks, etc.
• Stand for 100% of a shift in a noisy environment.
• Lift based on assigned areas.
• Push/Pull a cash cart weighing approximately 255lbs a minimum of 49 feet.(Related education and experience may be interchangeable on a year for year basis)

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.)

• Must obtain and maintain all licenses/certifications per Federal law, State law, and Virginia Lottery.
• Must successfully pass background check.
• Must maintain strict confidentiality relative to financial data and casino policies.
• Must successfully pass drug screening.
• Must be well-groomed and in appropriate uniform with appropriate license visible at all times.
• Must be twenty-one (21) years of age.

KNOWLEDGE OF:

• Computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook, and Power-Point.
• Basic math skills.
• 10-Key calculator.
• Prior cashier or teller experience strongly preferred.