CAFM Operative

Central and North West London NHS Foundation Trust; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prominent NHS foundation trust based in London is seeking a candidate to support the administration of the Computer Aided Facilities Management (CAFM) system. The role involves managing asset information, producing reports, and supporting system users. Experience with CAFM is essential. This position requires collaboration within a healthcare environment, emphasizing patient contact and compliance training.

Qualifications

• Experience managing asset information and maintenance activities.
• Ability to produce reports and dashboards for operational management.
• Skills in troubleshooting and resolving issues with CAFM systems.

Responsibilities

• Manage and update the asset register.
• Produce regularly scheduled reports for Hard FM service delivery.
• Support management of users, roles, and accounts in the CAFM system.

Skills

CAFM experience

Job description

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Central and North West London NHS Foundation Trust

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

04b269a3e48a

Job Views:

4

Posted:

30.07.2025

Expiry Date:

13.09.2025

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Job Description:

Job overview

Additional support is required at Quality Trusted Solutions (QTS) to support the administration and updating of the Computer Aided Facilities Management (CAFM) to ensure it is representative of the managed estate.

CAFM experience is essential.

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Main duties of the job

Responsibilities include:

Ensuring that the correct asset information and retrospective PPMs are in place for all sites.

Manages the asset register to ensure it is up to date, accurate, and complete to enable the successful delivery of planned maintenance activities. This includes for instance, and as required: uploading data; recording site openings or closures; adding, amending, or decommissioning physical assets.

Produces regularly scheduled reports and dashboards to support the operational management and monitoring of the Hard FM service delivery. Further ad-hoc reports, analysis of data and/or trends relating to the CAFM system data, are also produced as required.

Attends mandatory training and any other training appropriate to the role. This is to maintain existing and develop new skills as required to carry out the work.

Working for our organisation

Quality Trusted Solutions (QTS) are a wholly-owned subsidiary of Central and North West London NHS Foundation Trust (CNWL).

Formally CNWL’s in-house estates and facilities department, following incorporation as a limited liability partnership (LLP) in November 2017, we offer a comprehensive range of estates and facilities management services and products to our clients.

Despite being owned by an NHS organisation, all applicants should be aware that new employees are appointed onto QTS's employment terms and conditions which differ from Agenda for Change. This includes differences to key areas such as pension type and holiday entitlement. For more information, please reach out to a member of our HR & People team at QTS.

Detailed job description and main responsibilities

Other responsibilities include:

Flags areas identified as non-compliant, such as where tasks or documentation are not completed, for review to the appropriate Hard FM team member.

Supporting the management of users, roles and accounts. This includes adding, removing, and managing permissions for users of the system, e.g., QTS staff, suppliers and contracted staff going to sites.

Acts as a point of contact for users of CAFM within QTS. Troubleshoots and resolves issues where possible. Escalates as appropriate to CAFM system supplier to resolve any faults or errors in a timely manner.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.