Café Waiter/ress ArtSpace Café

Claridge's; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Claridge's, a luxury hotel in London, is seeking candidates for a hospitality position to create exceptional guest experiences. The ideal candidate will be passionate about quality service, coffee, and teamwork, thriving in a dynamic environment. Join a prestigious establishment that values dedication and offers an excellent benefits package.

Benefits

Excellent salary package

Enhanced Maternity and Paternity Pay

Holiday allowance increase after 3 and 5 years

Travel Season Ticket Loans

Pension Scheme

Subsidised Podiatrist and Masseuse treatments

Complimentary all-day dining staff restaurant

Instant colleague recognition and awards

Birthday celebration day off

Preferential overnight hotel rates

Qualifications

• Experience in similar role is essential.
• Commitment to quality in product and service.
• Understanding of guests' needs for memorable service.

Responsibilities

• Create memorable experiences for guests while ensuring prompt service.
• Support team members including baristas and managers.
• Adhere to health and safety legislation.

Skills

Intuitive service

Passion for coffee

Creativity

Team player

Ability to work under pressure

Fluency in English

Job description

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Set in the heart of Mayfair, Claridge’s is an art deco icon and a byword for understated elegance. Since the 1850s, Claridge’s has excelled at the finer things in life: glamorous design, inspiring dining, impeccable service. There are many five-star hotels in London but nowhere quite like Claridge’s.

Opening in October and designed by John Pawson, Claridge’s Art Café, is the perfect destination for art lovers to enjoy an artisan coffee and delicious homemade delicacies throughout the day.

Main Duties & Responsibilities

• Creating memorable experiences for our guests, simultaneously ensuring that service is prompt and professional.
• Supporting all the team, including baristas, supervisor and manager.
• Ensuring that licensing laws, health and safety legislation is adhered to.

Entry Requirements

• Demonstrate genuine dedication to Claridge’s and show a commitment to consistent quality in our product and service.
• Provide intuitive service, with absolute understanding of our guests needs to create exceptional service experiences, that result in lasting memories
• Be motivated, creative and have worked in a similar role.
• Be passionate about coffee, coffee origins and coffee making.
• You will have a passion for food and quality products, be a team player who is an avid learner, who wants to be challenged and developed.
• Be fluent in spoken and written English
• Demonstrate the ability to work in a pressured environment with the most demanding guests.

Benefits Package

Here at Maybourne, we strive to reward our employees for the incredible work they do every single day. In return for your hard work and dedication we offer you:

• Excellent salary package.
• Family Friendly company policies including enhanced Maternity and Paternity Pay.
• Holiday allowance increase after 3 and 5 years of service.
• Travel Season Ticket Loans.
• Pension Scheme*.

Health and Wellbeing Support

• Subsidised monthly Podiatrist and Masseuse treatments.
• Eye test vouchers and contributions towards glasses*.
• 24-hour colleague assistance helpline.
• On and off-site Occupational Health Service.
• Death in Service salary contribution.
• Various wellbeing activities focused on mental and physical health.
• A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals.

Recognition and Career Development

• Instant colleague recognition and award programme with generous prizes.
• Colleague of the month nominations with generous prizes.
• Additional paid day off to celebrate your Birthday.
• Internal transfer and promotion opportunities.
• In-house training and development team with a strong focus on career progression and personal growth.
• Long service awards.
• Preferential room rates per overnight stay for yourself or your family across Maybourne.
• Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars.
• 50% Food and Beverage discount* across Maybourne.
• Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children's Party, etc.)
• Wedding and Baby gifts.
• Retirement functions.

*Terms and conditions apply to all benefits.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.