Cafe Volunteer Coordinator - Worcestershire

St Basils; Bromsgrove; On-site; GBP 26,000 - 28,000; Part time

Job summary

A leading organization is seeking a Cafe Volunteer Coordinator to recruit and supervise volunteers, ensuring compliance with food safety standards. This part-time position involves managing relationships with volunteers and third parties, delivering training, and overseeing daily operations in the café.

Qualifications

• Experience of running and managing a food/catering establishment.
• Experience of developing and working in partnerships.
• Managing budgets/finances.

Responsibilities

• Recruit, lead and supervise volunteers in line with the needs of the café.
• Deliver and develop volunteer training and inductions.
• Ensure standards of compliance are met in relation to volunteer recruitment.

Skills

Food safety

Customer Services/Hospitality

Education

L3 CIEH Food Safety & Catering or equivalent

Leadership or Management qualification

Job description

Closing Date: Thursday 5th June 2025

Job Title:Cafe Volunteer Coordinator

Reports to: Team Leader

Salary: Scale 6, Points 26-28, £26,229 - £27,982 per annum, pro rata

Hours of work:Part Time (18.75 hours per week)

Key Responsibilities:

• Recruit, lead and supervise volunteers in line with the needs of the café
• Ensure standards of compliance are met in relation to volunteer recruitment; references, DBS, mandatory training
• Deliver and develop volunteer training and inductions
• Maintain and develop excellent relationships with St Basils volunteers
• Maintain, develop and build relationships with any third parties supporting St Basils (i.e., corporate partners; event hosts; local authority bodies etc.)
• Develop and maintain excellent relationships with employment agencies, colleges, learning providers, etc.
• Fulfil any relevant administrative tasks, including volunteer expenses
• Support with the creation of Volunteer Policies
• Report on volunteering activities as requested
• Manage the volunteers’ rota
• Coordinate and support on the ground events alongside the Café Coordinator (CC)
• Encourage and develop community groups and activities
• Support volunteers to follow HACCP
• Ensure the café services continue smoothly in the CC’s absence
• Deliver consistent quality service
• Support with the delivery of a customer focused environment both in the kitchen and front of house
• Control stock levels and orders in the CC’s absence
• Management of daily reconciliations in the CC’s absence
• Maintain accurate daily records for environmental health checks in the CC’s absence
• Ensure compliance with environmental and food safety in the CC’s absence

QUALIFICATIONS

Essential:

• L3 CIEH Food Safety & Catering or equivalent

Desirable:

• Leadership or Management qualification

ROLE EXPERIENCE

Essential:

• Experience of running and managing a food/catering establishment
• Experience of developing and working in partnerships
• Managing budgets/ finances

Desirable:

• Devising rotas
• Experience in recruiting, supervising, supporting and developing a volunteer workforce

KNOWLEDGE

Essential:

• Food safety
• Preparation of food
• Creating menus
• Customer Services/Hospitality

Desirable:

• A good understanding of volunteer management and motivation