Café Team Member: Flexible Hours & Guest Experience

Instagram; Sedgefield; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Competitive salary

27 days annual leave

LGPS pension

Hybrid/hybrid working where applicable

Job summary

Hardwick Park café is seeking a proactive Café Assistant to support the day-to-day operation, ensuring food is prepared, presented and served to a high standard while maintaining excellent levels of cleanliness and food hygiene. You will work as part of a friendly team, handling tills and assisting with stock and events.

The role requires GCSE English, food preparation experience and strong customer care skills; flexibility in hours is essential due to café shifts.

Qualifications

• GCSE level education (or equivalent), including English.
• Experience in preparing and serving fresh food.
• Experience in catering or hospitality environment.
• Strong communication and customer care skills.
• Ability to work as part of a team and use initiative.
• Ability to work under pressure and respond positively to customer needs.
• Knowledge of health and safety and food hygiene procedures.
• Flexible approach to duties and working hours.

Responsibilities

• Preparing and serving food and drinks.
• Delivering excellent customer service.
• Operating tills and handling cash and card payments.
• Maintaining food hygiene and health and safety standards.
• Cleaning food preparation, kitchen and customer areas.
• Assisting with stock checks and replenishment.
• Supporting catering services for special events and functions.
• Contributing to menu and product development where appropriate.
• Supporting volunteers and work placements.
• Promoting sustainability and recycling initiatives.

Skills

Customer service

Communication

Teamwork

Food safety

Cash handling

Education

GCSE level (or equivalent) including English

Tools

Till systems

Job description

Hardwick Park café is seeking a proactive Café Assistant to support the day-to-day operation, ensuring food is prepared, presented and served to a high standard while maintaining excellent levels of cleanliness and food hygiene. You will work as part of a friendly team, handling tills and assisting with stock and events.

The role requires GCSE English, food preparation experience and strong customer care skills; flexibility in hours is essential due to café shifts.