Cafe Team Member

ENGINEERINGUK; St. Neots; On-site; GBP 20,000 - 24,000; Part time

Job summary

An established industry player is seeking enthusiastic café team members to enhance customer experiences. In this dynamic role, you will engage with customers, prepare and serve food, and uphold safety standards. With flexible working hours and a minimum guarantee of 16 hours per week, this position offers a great opportunity for growth and development. Join a welcoming environment that values diversity and inclusion while making a positive impact every day. If you are passionate about hospitality and eager to contribute to a vibrant team, this role is perfect for you.

Benefits

Colleague Clubcard with discounts

Flexible working requests

Retirement savings plan

Life Assurance

Wellbeing resources

Uniform provided

28 days holiday including Bank Holidays

Access to colleague networks

Qualifications

• Commitment to hospitality and customer service excellence.
• Knowledge of health and safety standards.

Responsibilities

• Maintain cleanliness of kitchen equipment and utensils.
• Serve customers efficiently and courteously.
• Follow food safety and hygiene regulations.

Skills

Customer Service Excellence

Health and Safety Knowledge

Teamwork Skills

Good Communication

Multitasking Ability

Organisational Skills

Job description

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About the role

Tea is brewing. Café doors are opening. The day is about to start, and so are our café team members. They're the talented people making every day a little better for our customers. Now, you can join them.

As a Team Member in our café, you're involved in cooking, engaging with customers, and making a positive impact. You'll ensure that every dish meets our menu standards and safety regulations. Additionally, you'll help keep the environment clean and tidy, from kitchen equipment to customer tables.

This lively role offers daily challenges and opportunities, including flexible working hours and potential for progression.

We guarantee a minimum of 16 hours per week for new colleagues, with options for fewer hours (minimum 12). We are flexible and open to discussions about your availability, which we will schedule within your preferred windows. You will receive a 3-week notice of your shifts. For more details, click here.

Please note, applicants must be 18 or over.

Responsibilities

• Maintain cleanliness of kitchen equipment and utensils.
• Serve customers efficiently and courteously.
• Follow food safety and hygiene regulations, keeping records.
• Practice FIFO stock rotation to ensure freshness.
• Accept deliveries and store food safely.
• Adhere to operational policies and procedures.
• Prepare, cook, and serve food according to the menu.
• Maintain standards and ensure food availability.
• Know the menu thoroughly and serve accurately.
• Resolve customer complaints and inform the Café Manager.
• Stay updated on business communications and initiatives.
• Clear and sanitise tables to keep the café clean.

Requirements

• Commitment to hospitality and customer service excellence.
• Knowledge of health and safety standards.
• Ability to work efficiently and maintain cleanliness.

Personal qualities

• Teamwork skills.
• Good communication and proactive attitude.
• Ability to multitask and work under pressure.
• Initiative and organisational skills.
• Adaptability in a fast-paced environment.

Benefits

• Colleague Clubcard after 3 months, with discounts increasing over time.
• Flexible working requests from day one.
• Retirement savings plan, Life Assurance, and wellbeing resources.
• Discounts on everyday purchases, dining, and utilities.
• Uniform provided, and supportive policies for all life moments.
• Holiday entitlement starting at 28 days including Bank Holidays.
• Access to colleague networks for support and community.

About Us

With 329 cafes nationwide, we focus on delivering excellent customer experiences. Tesco Cafes foster a family-like environment, welcoming all backgrounds and promoting diversity, equity, and inclusion. We support flexible working and are committed to accessibility and inclusion throughout our recruitment process.

Note: Some roles may close earlier due to high application volumes. We provide feedback only to interviewees.