Cafe Team Leader: Flexible Hours, Training & Growth

Tesco; Wigan; Sur place; GBP 21 000 - 29 000; Plein temps

Avantages offerts par ce poste

Flexible working

Training & development

Inclusive culture

Résumé du poste

Tesco Cafés is seeking a Team Leader to support fast‑paced restaurant-style cafés across Tesco sites. You will help run day-to-day operations, coach staff, and ensure top-notch customer experiences. The role emphasizes safety, team development, and motivating a collaborative team culture.

You’ll work closely with the Café Manager, promote inclusivity, and contribute to service improvements while working in a friendly, customer-focused environment.

Qualifications

• Background in hospitality with Team/Shift Leader experience.
• Strong customer service focus.
• Knowledge of Health & Safety and Food Safety requirements.

Responsabilités

• Maintain operational and safety standards.
• Ensure compliance with food safety regulations.
• Lead by example with excellent customer service.
• Open/close the café and oversee operations in the Manager's absence.
• Recognise and celebrate team members for service excellence.
• Learn the menu and help the team to do the same.
• Support sales by ensuring staff are in the right place at the right time.
• Deliver Health & Safety and Food Safety training to staff.
• Assist the Café Manager with coaching and development.
• Seek ways to improve service for customers.
• Promote an inclusive environment where colleagues feel respected.

Connaissances

Team Leader

Hospitality

Customer service

Health & Safety

Food Safety

Description du poste

Tesco Cafés is seeking a Team Leader to support fast‑paced restaurant-style cafés across Tesco sites. You will help run day-to-day operations, coach staff, and ensure top-notch customer experiences. The role emphasizes safety, team development, and motivating a collaborative team culture.

You’ll work closely with the Café Manager, promote inclusivity, and contribute to service improvements while working in a friendly, customer-focused environment.