Café Team Leader

WSH Group; Greater London; Vor Ort; GBP 16.000 - 23.000; Vollzeit

Benefits dieser Stelle

Free lunch on shift

Endless tea and coffee on shift

50% discount on food and drinks

Competitive rate

Life Assurance

Career development opportunities

Employee discounts and Perk Box access

Employee Assistance Programme & Mental

Zusammenfassung

Benugo is seeking a dedicated Team Leader to help lead our crew at the Victoria & Albert Museum Cafe. You will marshal front-line staff to deliver memorable dining experiences for guests.

You’ll oversee daily operations, maintain a positive atmosphere, handle guest concerns with professionalism, and work closely with the management team to meet service standards and quality.

Qualifikationen

• Previous experience in a supervisory or leadership role in a hospitality setting.
• Excellent communication and people skills.
• Ability to handle fast-paced environments with ease.
• Strong problem-solving skills and a proactive attitude.
• A genuine passion for hospitality and guest satisfaction.

Aufgaben

• Lead, motivate, and mentor a team of front-line staff to provide top-notch service.
• Oversee day-to-day operations, ensuring everything runs smoothly.
• Maintain a positive, energetic atmosphere for both staff and guests.
• Handle customer concerns with professionalism and care.
• Ensure food quality and safety standards are met consistently.
• Work closely with the management team to achieve goals and exceed expectations.

Kenntnisse

Leadership

Communication

People management

Problem solving

Hospitality passion

Jobbeschreibung

• Salaried Working Pattern: Full-time 5 Days Out of 7

Company Description

When we founded Benugo 28 years ago we had a vision of not just creating superb, natural food but of giving London something that was a real experience.

This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attraction.

Find out more about us at www.benugo.com

Job Description

We Offer:

Rate: up to £14.00per hour

Contract: Full time/ Permanent

We’re looking for a full timeTeam Leader to help lead our amazing crew atVictoria & Albert Museum Cafe and ensure our guests have a memorable dining experience every time!

What You’ll Do:

• Lead, motivate, and mentor a team of front-line staff to provide top-notch service.
• Oversee day-to-day operations, ensuring everything runs smoothly.
• Maintain a positive, energetic atmosphere for both staff and guests.
• Handle customer concerns with professionalism and care.
• Ensure food quality and safety standards are met consistently.
• Work closely with the management team to achieve goals and exceed expectations.

Qualifications

About the Team Leader role:

• Previous experience in a supervisory or leadership role in a hospitalitysetting.
• Excellent communication and people skills.
• Ability to handle fast-paced environments with ease.
• Strong problem-solving skills and a proactive attitude.
• A genuine passion for hospitality and guest satisfaction.

Additional Information

Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:

• Free lunch on shift
• Endless tea and coffee on shift
• 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
• Competitive rate
• Life Assurance
• Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
• Employee discounts at several retailers (via Perk Box app) & fitness providers
• Access to our Employee Assistance Programme & our trained Mental Health First Aiders