Cafe Supervisor (Parade Garden)

Searcys; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in hospitality is seeking a Cafe Supervisor for their Parade Garden Cafe in Bath. This full-time role offers the chance to create a welcoming environment while managing cafe operations. You'll lead a team, ensure excellent customer service, and maintain food safety standards. With a commitment to innovation and social responsibility, this position provides industry-leading benefits and the opportunity to be part of prestigious events in London. Join a storied legacy in hospitality and make a meaningful impact in a vibrant cafe setting.

Benefits

50% discount across Searcys venues

Enrolment into the Searcys pension scheme

Up to 35 days annual leave

Enhanced Maternity and Paternity Leave

Employee assistance program

Your birthday off

A day off to volunteer for a charity

Qualifications

• Experience in hospitality or customer service roles.
• Strong leadership and team management skills.

Responsibilities

• Ensure prompt and friendly service for all customers.
• Oversee daily cafe operations and monitor inventory levels.
• Maintain a welcoming atmosphere to enhance customer satisfaction.

Skills

Customer Service

Leadership

Communication

Inventory Management

Food Safety Standards

Job description

Full-time • Front of House • 39.00 Hours per week •

Searcys is seeking a Cafe Supervisor to join our Parade Garden Cafe in Bath, United Kingdom.

Join our team at the beautiful Parade Garden in Bath, as a Cafe Supervisor. We are looking for a friendly and efficient individual to create a welcoming atmosphere for visitors while ensuring smooth cafe operations.

Searcys has had an extraordinary year in 2024, with achievements across people, venues, and sustainability initiatives. As one of the UK’s leading hospitality brands, we continue to set benchmarks in service excellence, innovation, and social responsibility.

As a Cafe Supervisor, you will enjoy industry-leading benefits including:

• 50% discount across Searcys venues
• Enrolment into the Searcys pension scheme
• Up to 35 days annual leave (dependent on role)
• Enhanced Maternity and Paternity Leave
• Access to discounts and communication portal
• Employee assistance program and Mental Health First Aiders
• Your birthday off
• A day off to volunteer for a charity of your choice

Job Type: Full Time

Responsibilities:

1. Ensure all customers receive prompt, professional, and friendly service.
2. Address and resolve customer complaints courteously and efficiently.
3. Maintain a welcoming atmosphere to enhance satisfaction and loyalty.
4. Oversee daily cafe operations, including opening and closing procedures.
5. Monitor inventory levels, place orders, and minimize waste.
6. Ensure equipment functions properly and report maintenance issues.
7. Keep accurate records of sales, inventory, and staff attendance.
8. Demonstrate strong leadership and team management skills.
9. Exhibit excellent communication and interpersonal skills.
10. Maintain knowledge of food safety and hygiene standards.
11. Work flexible hours, including weekends and holidays.

Working with Searcys offers the opportunity to be part of London's prestigious events, gain insights from experienced colleagues, and be part of a storied legacy in hospitality. Established in 1847, we are the oldest caterer in the UK, committed to excellence and tradition.

Join us and be part of something special. For more about Searcys' history, visit our website.