Cafe Supervisor - Costa

One Retail; Middlesbrough; On-site; GBP 15,000 - 20,000; Part time

Job summary

One Retail is currently recruiting a dedicated Cafe Supervisor to oversee operations in a major High Street brand. This part-time role, contracted for 24 hours a week, requires strong leadership and customer service skills to maintain high standards, manage deliveries, and support frontline staff. As part of Compass, you'll benefit from competitive pay, a supportive environment, and opportunities for growth within one of the UK's largest businesses.

Benefits

Competitive pay

Great perks

Opportunities for learning and development

Qualifications

• Previous experience supervising frontline teams within a similar environment.
• Good communication skills with a focus on great customer service.
• Able to work under pressure while maintaining a positive attitude.

Responsibilities

• Ensuring all deliveries are checked and stored promptly and correctly.
• Supervising a team, creating a positive environment.
• Producing weekly rotas following the manager's guidelines.

Skills

Communication

Customer Service

Teamwork

Ability to work under pressure

Job description

We're currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of operations in a major High Street brand on a part-time basis, contracted to 24 hours per week.

As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards employees who go beyond the plate.

Here's an idea of what your shift patterns will be: 5 out of 7 days.

Are you willing to learn new skills? Here's what you need to know before applying with Compass Group UK&I:

Your Key Responsibilities May Include

• Ensuring all deliveries are checked and stored promptly and correctly.
• Supervising a team, creating a positive environment where the team feel welcomed and supported.
• Being a responsible key holder.
• Assisting with weekly bookwork and other necessary duties.
• Producing weekly rotas following the manager's guidelines.
• Placing orders for stock to maintain correct stock levels.
• Delegating where necessary and ensuring the team is proactive at all times.
• Complying with Food Handling & Hygiene standards.
• Complying with Health & Safety regulations.

Our Ideal Cafe Supervisor Will

• Have previous experience supervising frontline teams within a similar environment.
• Have good communication skills with a focus on great customer service.
• Be a team player with a can-do attitude.
• Be able to work under pressure while maintaining a positive attitude.

As part of Compass, you'll help to feed people, fuel progress, and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and enjoy competitive pay, great perks, and unrivalled opportunities for learning and development at one of the UK's biggest businesses.

Job Reference: com/2006/79157001/52746068/BU #One Retail

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive—because diversity is our strength!