Cafe Supervisor

Compass Group; York; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking an enthusiastic Café Supervisor to join their dedicated catering team at a renowned museum. This role involves supervising a passionate team, delivering exceptional customer service, and ensuring compliance with health and safety standards. The ideal candidate will thrive in a fast-paced environment, demonstrating strong communication skills and a commitment to high levels of customer care. With a comprehensive benefits package, including travel discounts and wellness programs, this is a fantastic opportunity for those looking to grow their career in the catering industry.

Benefits

Free meal or equivalent subsidy

Exclusive travel discounts

Discounts on grocery shopping

Digital GP access

Cinema ticket discounts

Cash rewards for spending

Wellness and mindfulness classes

Contributory pension scheme

Career development programs

Qualifications

• Experience in supervising frontline teams in a catering environment.
• Strong communication skills for liaising with customers and colleagues.

Responsibilities

• Supervise a team and create a positive working environment.
• Ensure high levels of customer care and comply with hygiene standards.

Skills

Customer Service

Food Preparation

Team Supervision

Communication

Health & Safety Compliance

Job description

We're looking for an enthusiastic Café Supervisor to join our dedicated catering team at Nation Railway Museum. As a Café Supervisor, you will contribute to a passionate and friendly team working in a fast-paced environment, delivering exceptional customer service.

The successful Café Supervisor will be responsible for performing a variety of tasks associated with basic food production & preparation, customer service and generally supporting the operations while adhering to all Health and Food Safety requirements. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Your key responsibilities will include:

• Supervising a team, creating a positive environment where the team feel welcomed and supported
• Delegating where necessary and ensuring the team are proactive at all times
• Being a responsible key holder
• Basic food preparation, counter set up and serving of food and beverages
• Ensuring the highest level of customer care is delivered to clients and customers
• Demonstrating a can-do attitude towards individual customer requests and strive to exceed customer expectations
• Ensuring correct storage of food items and equipment after service
• Complying with Food Hygiene and Health & Safety standards

Our ideal Café Supervisor will be:

• Experienced in supervising frontline teams within a similar environment
• A good communicator, able to confidently liaise with customers and colleagues
• Self-motivated and able to work unsupervised.
• Committed to high levels of customer care.
• An enthusiastic individual with a passion for working in a catering environment.
• Ability to work under pressure whilst maintaining a positive attitude

About us:

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• To help with the cost of living crisis, Compass will be providing a free meal or equivalent Subsidy while working
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Regular emails filled with the best discounts and savings available
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes