Cafe Supervisor

Compass Group UK; York; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking an enthusiastic Café Supervisor to join a dedicated catering team at a renowned museum. In this dynamic role, you will oversee a passionate team, ensuring exceptional customer service while adhering to food safety regulations. This position offers the chance to progress within a company that values individuality and rewards hard work. With a comprehensive benefits package including travel discounts, healthcare access, and career development opportunities, this is an exciting opportunity for someone passionate about catering and customer care.

Benefits

Free meal or equivalent subsidy

Travel discounts

Grocery discounts

Digital GP access

Cinema ticket discounts

Cash rewards on spending

Wellness and exercise classes

Share discounts

Contributory pension scheme

Career development programs

Qualifications

• Experience in supervising frontline teams in a catering environment.
• Strong communication skills to liaise with customers and colleagues.

Responsibilities

• Supervise a team and create a positive working environment.
• Ensure high levels of customer care and compliance with food safety standards.

Skills

Customer Service

Team Supervision

Food Preparation

Health and Safety Compliance

Communication

Job description

We're looking for an enthusiastic Café Supervisor to join our dedicated catering team at Nation Railway Museum. As a Café Supervisor, you will contribute to a passionate and friendly team working in a fast-paced environment, delivering exceptional customer service.

The successful Café Supervisor will be responsible for performing a variety of tasks associated with basic food production & preparation, customer service, and supporting operations while adhering to all Health and Food Safety requirements. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Your key responsibilities will include:

• Supervising a team, creating a positive environment where the team feels welcomed and supported
• Delegating where necessary and ensuring the team are proactive at all times
• Being a responsible key holder
• Basic food preparation, counter setup, and serving of food and beverages
• Ensuring the highest level of customer care is delivered to clients and customers
• Demonstrating a can-do attitude towards individual customer requests and striving to exceed customer expectations
• Ensuring correct storage of food items and equipment after service
• Complying with Food Hygiene and Health & Safety standards

Our ideal Café Supervisor will be:

• Experienced in supervising frontline teams within a similar environment
• A good communicator, able to confidently liaise with customers and colleagues
• Self-motivated and able to work independently
• Committed to high levels of customer care
• An enthusiastic individual with a passion for working in catering
• Able to work under pressure while maintaining a positive attitude

About us:

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package including but not limited to:

• Free meal or equivalent subsidy while working to help with the cost of living crisis
• Exclusive travel discounts with TUI, Expedia, Booking.com, and more
• Discounts on groceries at Tesco, Sainsbury's, Morrisons, and others
• Quick access to a Digital GP and wider healthcare benefits
• Up to 44% off cinema tickets
• Regular emails with discounts and savings
• Cash rewards on spending, redeemable across various brands
• Free wellness, mindfulness, and exercise classes
• Share discounts and offers with friends and family
• Contributory pension scheme
• Career development through our Career Pathways and MyLearning programmes