Cafe Supervisor

Norwich City Community Sports Foundation; Norwich; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a forward-thinking organization dedicated to making a difference in the community! As a Café Supervisor, you will play a crucial role in supporting the Catering Manager, ensuring excellent customer service and smooth operations in a vibrant café environment. This position offers the chance to lead a team, maintain high catering standards, and contribute to a positive work atmosphere. If you have a passion for food service and a desire to inspire others, this is your opportunity to be part of something special while impacting the lives of many in Norwich.

Qualifications

• Proven experience in a supervisory role within a food service environment.
• Strong customer service skills with a positive attitude.

Responsibilities

• Support the Catering Manager with daily café operations.
• Ensure high standards of catering for all events and services.

Skills

Customer Service Skills

Leadership Skills

Food Safety Knowledge

Team Management

Tools

POS Systems

Job description

Contract Type: Fixed term, (possibility of extension)

Line Manager: Catering Manager

The responsibility of the Café Supervisor is to support the Catering Manager with the day-to-day operations within the café and Clubhouse kitchen, ensuring excellent customer service, smooth operations, and a positive work environment.

Objectives:

• Ensure high standards of catering for all events, residentials, conferences, and general café service.
• Maintain and grow The Nest catering brand to increase new and repeat business.

Charity Overview

Providing opportunities in the areas of sport, disability, health, schools, social inclusion, education, and employability, Norwich City Community Sports Foundation helps over 43,000 people every year achieve their goals. We support some of the most disadvantaged, disabled, and talented children, young people, and adults across Norfolk through a range of projects, programmes, and initiatives. Underpinning all of our impact is a dedicated workforce who are able to engage and inspire at every opportunity. Could this be your chance to be a part of something special?

Knowledge, Skills and Experience - Essential

• Proven experience in a supervisory or leadership role within a café, restaurant, or similar food service environment.
• Strong customer service skills with a positive, 'can-do' attitude.
• Basic understanding of food safety, hygiene, and health regulations.
• Ability to manage and motivate a team in a busy, fast-paced environment.

Knowledge, Skills and Experience - Desirable

• Experience with POS systems.
• Barista experience or knowledge of coffee preparation.

Equality Statement

Application

We reserve the right to close this vacancy early if we receive sufficient applications. Therefore, if you are interested, please submit your application as early as possible. All candidates shortlisted for interview will be informed by mail or phone. If you have not been contacted within a week of the closing dates, this means you have been unsuccessful.