Cafe Shift Leader - Customer Service & Safety

Chartwells Independent; United Kingdom; Remote; GBP 11,000 - 14,000; Part time

Benefits offered by this job

Competitive pay

Career progression

Learning & development opportunities

Job summary

Costa cafe on a major High Street is recruiting a part-time Cafe Supervisor (24 hours per week). You will lead shifts, train baristas, and ensure high standards of health, safety and service while supporting stock control and brand records.

Compass Group UK&I values progression and recognises staff who go the extra mile. If you’re customer focused, organised and thrive in a fast-paced environment, you could grow with us and enjoy competitive pay and development opportunities.

Qualifications

• Experience in retail or hospitality, ideally in a supervisory role.
• Customer focused, organised and confident leading a team.
• Flexible and able to work in a fast-paced environment.

Responsibilities

• Lead shifts in the absence of management, including opening and closing
• Maintain high standards of health & safety and food safety
• Supervise, train and support Baristas / CSAs
• Deliver excellent customer service and drive sales through upselling
• Complete daily checks, paperwork and brand records
• Support stock control, deliveries and ordering
• Ensure full compliance with brand, audit and profit protection standards

Skills

Supervisory experience

Customer-focused

Retail/hospitality

Team leadership

Job description

Costa cafe on a major High Street is recruiting a part-time Cafe Supervisor (24 hours per week). You will lead shifts, train baristas, and ensure high standards of health, safety and service while supporting stock control and brand records.

Compass Group UK&I values progression and recognises staff who go the extra mile. If you’re customer focused, organised and thrive in a fast-paced environment, you could grow with us and enjoy competitive pay and development opportunities.