Cafe Retail Supervisor

The University of Manchester; Macclesfield; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading company seeks a Café Retail Supervisor for the Jodrell Bank Centre. This role involves overseeing café operations, ensuring quality service, and maintaining high standards. Ideal candidates will have supervisory experience in a catering environment and essential food hygiene qualifications.

Benefits

Market leading Pension scheme

Employee health and wellbeing services

Exceptional annual leave entitlement

Paid closure over Christmas

Qualifications

• Significant supervisory experience in a catering environment.
• Understanding of health & safety relevant to a café.

Responsibilities

• Oversee the daily running of the Planet Café.
• Deliver excellent standards of customer service.
• Supervise front of house café staff.

Skills

Communication

Organisational Skills

Customer Service

Education

Food hygiene and allergen qualifications

Job description

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Job type: Full Time, Permanent - 35 hours per week (1 FTE)

Are you ready to provide an 'out of this world' catering offering at the iconic Jodrell Bank Centre for Engagement?

Jodrell Bank is a vibrant hub for scientific discovery, education, and inspiration. You'll be part of a passionate team dedicated to igniting curiosity and wonder, and you will play a starring role in that mission, directly fuelling an unforgettable experience.

We are seeking to appoint a Café Retail Supervisor to supervise and maximise the effective operation of the Discovery Centre's visitor food and drink offer.

The post will;

• Oversee the day to day running of the Planet Café
• Ensuring the professional operation, presentation and delivery of a quality retail food and drink offer and efficient administration.
• Deliver excellent standards of customer service, an enhanced offer and to maximise sales.
• Supervise front of house café staff, promoting a motivated, welcoming, friendly and polite culture.

The post holder will be an integral part of the Discovery centre team, working closely with our Catering Enterprise Manager to ensure the café offer supports the brand guardianship of Jodrell Bank, maintaining the highest of standards to meet visitor expectations.

You will have significant experience of working in a supervisory role within a catering environment ideally in a similar visitor attraction or other cultural venue. Food hygiene and allergen qualifications are essential as well as significant understanding of health & safety relevant to working in a café. You will have excellent communication skills, be highly organised with an ability to motivate team members to promote a positive visitor experience.

The normal hours of work for this role is a seven-hour day with varying start times including weekend and Bank holiday work. Due to the requirements of events, there will be occasional early morning and evening work involved with this role

The Discovery Centre is rurally located, 20 miles south of Manchester, and applicants will need their own means of transportation in order to travel to and from work.

The University of Manchester values a diverse workforce and welcomes applications from all sections of the community.

Please note this role is not eligible for sponsorship under the Skilled Worker route of the Points Based System. Candidates will need to be able to demonstrate their right to work in the UK in order to be eligible to take up the post.

What you will get in return:

• Fantastic market leading Pension scheme
• Excellent employee health and wellbeing services including an Employee Assistance Programme
• Exceptional starting annual leave entitlement, plus bank holidays
• Additional paid closure over the Christmas period

Please click APPLY to be redirected to our website to complete an application form.

Candidates with experience or relevant job titles of; Cafe Supervisor, Front of House, Café Team Lead, Waitress, Waiter, may also be considered.