Cafe Manager - Natural History Museum

WSH Group; Greater London; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Free lunch on shift

Free tea and coffee at any Benugo location

Monthly allowance at Benugo locations

Competitive rate

Life Assurance

Enhanced maternity and paternity leave pay

Company sick leave

Company annual leave

Employee discounts via Perkboxapp

Employee Assistance Programme

Job summary

WSH Group is looking for an experienced Cafe Manager at the Natural History Museum in Greater London. This role involves supervising, managing, and motivating the team while ensuring the operation runs smoothly and customer experience is top-notch. The ideal candidate should have strong food and beverage knowledge, exceptional customer service, and leadership skills. The position offers benefits like free lunch, employee discounts, and competitive pay while providing opportunities for career development.

Qualifications

• Ideal candidate must have good food and beverage knowledge.
• Outstanding customer service skills are required.
• Strong leadership skills are necessary.

Responsibilities

• Supervise, manage, and motivate the team.
• Ensure the operation runs smoothly.
• Maintain high customer experience standards.
• Work towards improving sales and service.
• Support team performance through evaluations and training.
• Ensure high levels of Food and Health & Safety are maintained.

Skills

Food and beverage knowledge

Customer service

Leadership skills

Job description

Job Description

We are looking for an experienced Cafe Manager to join the team at the famous Natural History Museum.

Our cafes at the museum serve freshly made sandwiches, cakes, and barista crafted coffee to thousands of visitors each day.

• Shifts: Any 5 days out of 7
• Contract: Full Time / Permanent

About the Cafe Manager role

• To supervise, manage and motivate the team
• To make sure that the operation runs smoothly
• To ensure the customers experience is always maintained to the highest standard
• To continuously work towards improving sales and service
• Supporting and managing the performance of the team through ongoing evaluations, listening, training, and mentoring
• Ensuring high levels of Food and Health & Safety are always maintained

Qualifications

• The ideal candidate will possess good food and beverage knowledge in addition to outstanding customer service and leadership skills.

Benefits

• Free lunch on shift
• Free tea and coffee at any Benugo location
• A monthly allowance to use at any Benugo location
• Competitive rate
• Life Assurance
• Enhanced maternity and paternity leave pay for when your family is growing
• Company sick leave
• Company annual leave
• Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
• Employee discounts at several retailers (via Perkboxapp) & fitness providers
• Access to our Employee Assistance Programme & our trained Mental Health First Aiders