Café Manager, Hopetown Coffee

Changemh; City of Edinburgh; On-site; GBP 29,000; Full time

Job summary

Changemh is seeking a dynamic Café Manager for Hopetown Coffee in Edinburgh, a unique café dedicated to supporting mental health through its profits. This hands-on role involves leading operations, managing a team, maintaining quality, and implementing innovative ideas in a supportive and inclusive environment.

Benefits

Enhanced sick pay

Flexible working environment

Employee Assistance Programme

Qualifications

• Enthusiastic and self-motivated.
• Experience in café operations required.
• Strong communication and customer service skills.

Responsibilities

• Lead day-to-day operations of the café.
• Manage and develop the café team to their full potential.
• Enhance sales and achieve guest review targets.

Skills

Management skills

Team leadership

Tech-savvy

Multi-tasking

Job description

Location: Hopetown Coffee, Edinburgh
Salary:£28,325 per annum
Hours:Full time, 35 hours a week
Tenure: Permanent
Closing date: Midday, 20th June 2025

How to apply

Please submit your application via our BreatheHR portal . Applications must be received by 20th June 2025.

We welcome and encourage job applications from people of all backgrounds.

If you consider yourself to have a disability, please complete the relevant section within the application pack to inform us of any arrangements that we may make to the interview process.

We reserve the right to close this advert earlier or later than stated, so please don’t delay your application to avoid any disappointment.

About the role

We are looking for an enthusiastic, self-motivated, and dynamic Café Manager to lead Edinburgh’s first coffee shop where 100% of profits provide mental health support across Scotland, Hopetown Coffee .

This is an exciting role that will play a key role in establishing Hopetown Coffee as one of the go-to establishments within Edinburgh’s coffee scene along with bringing business acumen to inspire projects and initiatives that help boost income.

This is a hands-on job, we are looking for someone who can operate a café machine like it is second nature as well as being a good team leader. The postholder will be tech-savvy, able to multi-task, has great management skills, and is able to inspire and motivate a small team of exceptional staff.

The Café Manager is a pivotal role within our Development Team and is a unique opportunity to work within the Charity sector where you will create an uplifting, non-stigmatising café that will be known for great coffee, and awareness raising of mental health and mental illness, and is a dynamic space where everyone is welcome.

Key Responsibilities

• Lead and manage the day-to-day operations of the café
• Enhance and achieve sales and guest review targets
• Quality control of food and drinks, ensuring that each item served to a customer is of the highest quality
• Ensure the business runs at net zero and where appropriate work with other social enterprise businesses within the community
• Bring fresh ideas to the business through revolving menus, deals, events
• Ensure the highest standards of Health & Safety are always maintained
• Ensure all aspects of Health and Security, fire, and emergency procedures are established and maintained
• Ordering and stock management and rotation
• Line manage and develop your team to their full potential, manage rotas, and lead on staff recruitment
• Contribute to the sales and marketing strategy for the business including the day-today management of social media platforms
• Professional development including funded opportunities.
• A 35-hour working week, enhanced sick pay & season ticket loan.
• A great work-life balance with flexible and blended working environment.
• 24/7 access to an award-winning Employee Assistance Programme providing free legal, financial and medical advice as well as support with life’s challenges.
• Enhanced sick pay and leave entitlements