Cafe Manager at Shepperton Studios - Shepperton

Baxterstorey; Shepperton; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading hospitality provider in Shepperton is seeking an experienced manager to enhance customer experiences in a fast-paced environment. The ideal candidate will have a strong background in hospitality, excellent supervisory and communication skills, and a passion for food service. This role includes training and development opportunities and a variety of employee benefits supporting inclusivity and well-being.

Benefits

28 Days holiday including bank holidays

Free meals on shift

Bespoke training and development opportunities

Discounts on high street shops

Pension and life insurance

Qualifications

• Experience as a manager within a hospitality environment, ideally retail.
• Ability to create a thriving workplace atmosphere.
• Excellent delegation and influencing skills.

Responsibilities

• Ensure an efficient and enjoyable customer experience.
• Lead and support colleagues in service delivery.
• Stay informed about new industry trends and concepts.

Skills

Supervisory Skills

Communication Skills

Team Development

Passion for Food and Service

Job description

Ensure that customers are given an efficient and enjoyable customer experience and that their service and value expectations are consistently exceeded. Food production, heating up and plating up food, making hot and cold drinks and assisting with general front of house duties.

Be passionate about the Coffee Bar operation and be aware of new concepts and ideas in the industry and on the high street that may enhance the current offer. Actively encourage colleagues to further develop themselves and seek out new trends. We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don't meet all requirements, we'd like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

Requirements:

• Have experience as a manager within a hospitality environment, ideally retail
• Experience in creating a thriving and successful working environment
• Possess excellent supervisory and communication skills
• Good delegation and influencing skills
• Able to demonstrate team development skills
• Have the ability to display a real passion for food and customer service

Benefits:

• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 weeks enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best.