Café Manager

Superserve; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a vibrant team as a Café Manager at a leading venue in Manchester, where you'll oversee daily operations and lead a passionate staff. With your expertise in hospitality management, you’ll ensure outstanding service and create memorable experiences for every customer in a dynamic environment.

Benefits

Supportive and positive work environment

Free CODE app staff membership with discounts

Access to gigs and shows all year round

Opportunities for professional development

Staff discounts across UK sites

Qualifications

• Proven experience in café or hospitality management.
• Strong leadership and team management skills.
• Excellent communication and customer service abilities.

Responsibilities

• Manage daily café operations, ensuring smooth and efficient service.
• Lead, train, and motivate staff to deliver outstanding customer experiences.
• Monitor stock levels, order supplies, and manage inventory effectively.

Skills

Leadership

Communication

Customer Service

Organized

Detail-oriented

Multitasking

Job description

We're looking for an experienced Café Manager to join our
team and help us take things to the next level. You must have a genuine passion
for running the day-to-day operations of a busy café environment, and take a
proactive hands-on approach to driving our team forward.

Aviva Studios is a multi-purpose, highly flexible venue with two main
performance areas, The Warehouse and Hall, that can be reconfigured into
various formats with a range of capacities up to 4,500 standing. Since opening
in summer 2023, we have hosted touring artists, multi-stage festivals,
live-streamed concert series, corporate showcases, one-off special
performances, and in-house produced concerts.

We have a vibrant, customer-focused café known for its
welcoming atmosphere, quality food and drinks, and excellent service. We are
passionate about creating a positive experience for every customer, and we're
looking for an enthusiastic and experienced Café Manager to lead our team and
help grow our business.

The Role:

As our Café Manager, you will be responsible for overseeing the day-to-day
operations of the café. You’ll lead a team of baristas, servers, and kitchen
staff, ensuring high standards of customer service, food quality, cleanliness,
and team morale. This is a hands-on role, ideal for someone who thrives in a
fast-paced, people-centred environment.

Key Responsibilities:

• Manage
  daily café operations, ensuring smooth and efficient service
• Lead,
  train, and motivate staff to deliver outstanding customer experiences
• Monitor
  stock levels, order supplies, and manage inventory effectively
• Handle
  customer feedback and resolve any issues professionally
• Maintain
  high standards of hygiene, health, and safety
• Create
  staff rotas and manage scheduling to optimize team performance
• Collaborate
  with ownership on marketing, menu development, and promotions
• Monitor
  financial performance and work to meet sales and cost targets

What We’re Looking For:

• Proven
  experience in café, restaurant, or hospitality management
• Strong
  leadership and team management skills
• Excellent
  communication and customer service abilities
• Organized,
  detail-oriented, and able to multitask effectively
• A
  passion for food, coffee, and delivering memorable service
• Strong
  and demonstrated background of café menu development
• Strong
  understanding of food health and safety and compliance

Why Join Us?

• A
  supportive and positive work environment
• Free
  CODE app staff membership with loads of discounts across pubs, restaurants
  and bars
• Chance
  to work in a truly world class events venue with access to gigs and shows
  all year round
• Opportunities
  for professional development and progression
• Staff
  discounts and other perks across our multiple UK sites
• A
  chance to put your stamp on a growing business

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Created on 25/06/2025 by TN United Kingdom