Cafe Manager

TN United Kingdom; Dunfermline; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a passionate Café Manager to lead a welcoming team in a vibrant café environment. This role involves overseeing daily operations, ensuring high service standards, and fostering a supportive atmosphere for both staff and customers. With a strong focus on customer service and people management, you will play a pivotal role in enhancing the café experience. Join a company that values growth and success, where your leadership can make a meaningful impact on both your team and the customers they serve.

Qualifications

• Experience at supervisory level or above in hospitality.
• Ability to adapt leadership style to different situations.

Responsibilities

• Manage colleagues in a clean and organized café.
• Identify opportunities to improve operations and maximize sales.
• Ensure safety, legality, and high service standards.

Skills

Customer Service

People Management

Operational Management

Job description

About the role

We have a great opportunity for a Café Manager with a passion for customer service and proven people management skills to take responsibility for one of our welcoming cafés. With your hospitality background, you’ll oversee daily operations as well as the selection, training, and development of a friendly team. You’ll make every day better for the team, enabling them to do the same for our customers.

Key responsibilities

• Manage helpful and eager colleagues in a clean, tidy, and organized café.
• Identify opportunities to improve operations, maximize sales, and ensure adherence to processes, routines, and standards.
• Ensure safety, legality, and high service standards are maintained.

Requirements and qualities

With experience at supervisory level or above, you’ll act as a role model, spotting talent, providing feedback and support, and adapting your leadership style to different people and situations. You’ll also develop your career by expanding your skills and experience.

About Tesco

At Tesco, we believe in providing opportunities for everyone to be at their best. Our cafés are a place to grow and succeed.