Café Manager

Change Mental Health; City of Edinburgh; On-site; GBP 25,000 - 30,000; Full time

Job summary

Change Mental Health is seeking a Café Manager for Hopetown Coffee, a charity coffee shop in Edinburgh. The role involves managing café operations, enhancing sales, and leading a dynamic team, all while supporting mental health initiatives. This position offers a unique opportunity to work in a charity environment, creating an uplifting space for the community.

Benefits

Flexible working environment

Enhanced sick pay and leave

Professional development opportunities

Employee Assistance Programme

Cycle to Work Scheme

Qualifications

• Minimum 1 year of barista experience.
• Minimum 1 year of hospitality management experience.
• Ability to inspire and motivate a team.

Responsibilities

• Lead and manage daily café operations.
• Enhance sales and achieve guest review targets.
• Manage ordering, stock, and team scheduling.

Skills

Team Leadership

Barista Skills

Business Acumen

Time Management

Customer Service

Job description

Change Mental Health is a leading national mental health charity providing unique support to people with severe and enduring mental ill health. With over 50 years’ experience across Scotland, we believe people affected by poor mental health and illness deserve the highest quality of support in the community and that every person has the right to be valued and to share in the opportunities, challenges, and joys of everyday life.

We are looking for an enthusiastic, self-motivated, and dynamic Café Manager to lead Edinburgh’s first coffee shop where 100% of profits provide mental health support across Scotland, Hopetown Coffee.

This is an exciting role that will play a key role in establishing Hopetown Coffee as one of the go-to establishments within Edinburgh’s coffee scene, along with bringing business acumen to inspire projects and initiatives that help boost income. This is a hands-on job; we are looking for someone who can operate a café machine like it is second nature as well as being a good team leader. The postholder will be tech-savvy, able to multi-task, have great management skills, and be able to inspire and motivate a small team of exceptional staff.

The Café Manager is a pivotal role within our Development Team and is a unique opportunity to work within the charity sector, creating an uplifting, non-stigmatising café known for great coffee, awareness-raising of mental health and mental illness, and a dynamic space where everyone is welcome.

Key Responsibilities:

• Lead and manage the day-to-day operations of the café
• Enhance and achieve sales and guest review targets
• Ensure quality control of food and drinks, ensuring each item served is of the highest quality
• Ensure the business runs at net zero and collaborate with other social enterprise businesses within the community where appropriate
• Bring fresh ideas to the business through revolving menus, deals, and events
• Maintain the highest standards of Health & Safety at all times
• Establish and maintain all aspects of Health and Security, fire, and emergency procedures
• Manage ordering, stock, and rotation
• Line manage and develop your team to their full potential, manage rotas, and lead on staff recruitment
• Contribute to the sales and marketing strategy, including managing social media platforms
• Barista experience (minimum 1 year)
• Hospitality management experience (minimum 1 year)
• Align with the values of Change Mental Health

Benefits include:

• 24/7 access to an award-winning Employee Assistance Programme providing free legal, financial, and medical advice, as well as support with life’s challenges
• A 35-hour working week, with enhanced sick pay & season ticket loan
• A great work-life balance with flexible and blended working environment
• Access to purchase a Blue Light Discount Card
• Cycle to Work Scheme
• Enhanced sick pay and leave entitlements
• Professional development including funded opportunities

Application notes

To apply, please submit your CV and a Cover Letter through our online BreatheHR portal. Applications not submitted via the BreatheHR online portal may not be considered.

Please don’t delay your application to avoid disappointment, as we reserve the right to close this advert earlier than stated.

We welcome and encourage applications from people of all backgrounds. If you consider yourself to have a disability, please inform us of any arrangements needed for the interview process.