Cafe Mal Barista, Malmaison

www.findapprenticeship.service.gov.uk - Jobboard; Birmingham; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading hospitality brand in Birmingham is seeking a Cafe Mal Barista to deliver excellent customer service and high-quality coffee. The ideal candidate will be passionate about fresh food and have the ability to motivate a team. This role includes opportunities for career development through fully funded apprenticeship programs and various employee benefits such as discounted room rates and wellness initiatives.

Benefits

Discounted Staff Room Rates

Discounted Friends and Family Room Rate

35% off dining bills

Fully funded Apprenticeship programs

High street discounts

Cycle to work scheme

Healthcare Cash Plans

Referral schemes

Complimentary anniversary stays

Employee Assistance Programme

Qualifications

• Passion for coffee and customer service.
• Ability to support team management.
• Desire for career development through funded programs.

Responsibilities

• Deliver excellent service and products.
• Lead shifts to uphold service standards.
• Work with the Team Manager to motivate the team.

Skills

Passion for fresh food

Excellent customer service

Team motivation

Education

Participation in apprenticeship programs

Job description

Job title: Cafe Mal Barista, Malmaison
Rate of Pay / Hours: [Specify details]
Type of Contract: [Specify details]
Location: [Specify details]

The difference…… is you!

• You’re passionate about fresh food, proper coffee, and great customer service in a coffee bar setting.
• You want to support your Manager to inspire and drive a team to excel and deliver fantastic sales and profit within our business.

We proudly serve Starbucks beverages, including espresso-based classics like cappuccino and caffè latte, as well as iced drinks, hot chocolate, and specialties.

Your role is to deliver excellent service and products that meet and exceed guest expectations. You will lead your shift to uphold the highest standards by providing great coffee, food, and service every time, with passion. You will work with the Team Manager to motivate the team, manage your business, and understand what makes good customer service great.

In addition to competitive pay, we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality from £65 per night.
• Discounted Friends and Family Room Rate with 50% off the best available rate.
• 35% off your bill when dining in our Brasseries and Bistros.
• Fully funded Apprenticeship programs to support your career development.
• High street discounts on shops, experiences, holidays, and more.
• Cycle to work scheme – save up to 40% on bikes.
• Healthcare Cash Plans – dental, optical, medical from £5/month.
• Referral schemes paying up to £1500 for referring friends.
• A decent uniform that looks professional.
• Wellness & National Campaign Days promoting activities like Pay Day Lunches, National Popcorn Day, Mental Health Awareness Week, and more.
• Wagestream – instant access to earned wages, real-time wage tracking, and financial tips.
• Complimentary stays on your 1st, 3rd, and 5th anniversaries, including Dinner, Bed & Breakfast.
• Support for The Brain Charity, helping those with neurological conditions.
• Employee Assistance Programme – free, confidential 24/7 advice for you and your family.

Our Sustainability Goals:

• 100% renewable electricity, mainly from UK wind farms.
• Recycle at least 70% of hotel waste through dedicated efforts.
• Use chemical-free cleaning systems and eco-friendly kitchen products.
• Volunteer two days per year for sustainable charities, paid in full.

Interested? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are equal opportunity employers and welcome applications from all qualified persons regardless of race, sex, disability, religion, sexual orientation, or age.