Cafe Front Of House Team Member

ENGINEERINGUK; Tregof; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking dedicated individuals to join their Front of House team. This role focuses on delivering outstanding customer service in a vibrant café environment. Responsibilities include serving food and drinks, maintaining cleanliness, and adhering to health and safety standards. With a commitment to employee growth, the company offers flexible working options and a supportive atmosphere. Enjoy a great work-life balance along with benefits like a retirement savings plan, discounts, and holiday entitlement. If you thrive in a team-oriented setting and are passionate about customer service, this opportunity is perfect for you.

Benefits

Colleague Clubcard

Flexible Working

Retirement Savings Plan

Life Assurance

Wellbeing Resources

Discounts on Purchases

Uniform Provided

Holiday Entitlement

Qualifications

• Commitment to excellent customer service.
• Knowledge of health and safety standards.
• Ability to maintain cleanliness.

Responsibilities

• Serve customers efficiently and courteously.
• Resolve complaints and inform the Café Manager.
• Maintain food safety and hygiene regulations.

Skills

Customer Service

Health and Safety Standards

Multitasking

Communication Skills

Job description

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View more categories | View less categories | Sector: Catering and Hospitality | Contract Type: Permanent | Hours: Full Time

About the role

Customers visit our café for various reasons. Whether it's a hearty breakfast or a quick coffee, we're here to provide excellent service. As a member of our Front of House team, your dedication to service and understanding of health and safety standards will help make each day better. Your responsibilities include serving food and drinks, maintaining cleanliness, and staying updated with our menu and initiatives. We support your career growth with flexible working options and opportunities to progress.

Please note: Applicants must be 18 or over.

You will be responsible for

• Serving customers efficiently and courteously.
• Resolving complaints and informing the Café Manager.
• Following FIFO stock rotation to maintain food freshness.
• Adhering to food safety and hygiene regulations and keeping records.
• Accepting deliveries and storing food safely.
• Following operational policies and procedures.
• Cleaning and sanitising tables.
• Maintaining standards and availability of food products.
• Staying informed on business communications and initiatives.
• Knowing the menu thoroughly and serving food as intended.
• Preparing hot and cold drinks for customers.

You will need

• A commitment to excellent customer service.
• Knowledge of health and safety standards.
• The ability to work efficiently and maintain cleanliness.

Personal qualities

• Teamwork skills.
• Good communication and proactive attitude.
• Ability to multitask and work under pressure.
• Initiative and organisational skills.

What's in it for you?

We offer a great work-life balance and benefits such as:

• Colleague Clubcard after 3 months (10%, increasing to 15% after each pay period).
• Flexible working from day one.
• Retirement savings plan, Life Assurance.
• Wellbeing resources.
• Discounts on everyday purchases, dining, and utilities.
• Uniform provided.
• Holiday entitlement starting at 28 days including Bank Holidays.
• Access to colleague networks supporting diversity and inclusion.

About Us

With 329 cafés nationwide, we focus on delivering excellent customer experiences. Tesco Cafés are welcoming and family-oriented, reflecting our diverse customer base. We value inclusivity and flexible working to accommodate different life stages and needs. We are proud to be a Disability Confident Leader and committed to accessible recruitment. Roles may close early during high application volumes. We offer feedback only to interviewed candidates.

For more information, visit our company page and our accessibility support page.