Cafe/Delis Manager

TN United Kingdom; London; On-site; GBP 35,000 - 40,000; Full time

Job summary

An innovative company is seeking a passionate Café Manager to lead a new health-focused café concept. This role involves overseeing daily operations, inspiring a team, and developing creative menu items that reflect seasonal trends. The ideal candidate will have a strong background in hospitality and mixology, with a dedication to exceptional customer service. Join a supportive environment that values teamwork and offers growth opportunities, all while promoting health and wellness through delicious offerings. If you're ready to make a difference in the café scene, this is the perfect opportunity for you!

Benefits

Employee discounts on food and beverages

Up to 40% staff discount on fashion retail merchandise

25 days annual leave plus bank holidays

Birthday day off after probation

Company events throughout the year

Qualifications

• Experience in café management with a focus on health and wellness.
• Trained mixologist with creative flair for drink development.

Responsibilities

• Manage daily operations and staff training in a busy café environment.
• Create innovative menu items reflecting health trends and customer preferences.

Skills

Café Management

Mixology

Customer Service

Menu Development

Team Leadership

Education

Hospitality Management

Job description

Our client is seeking an experienced and passionate Café Manager with Mixologist experience to lead the opening of this new café concept focused on health & wellness within their retail store.

Main Duties

1. Manage day-to-day operations of the café.
2. Demonstrate innovative skills in creating new menu items that reflect changing trends and seasons.
3. Show passion about Health and Wellness and inspire the café team.
4. Hire and onboard new staff.
5. Train employees on drinks preparation and proper use of equipment within the café.
6. Coordinate with vendors and order supplies as required.
7. Maintain updated records of revenues and expenses (Set up of SOPs).
8. Add new menu items based on seasonality and customer preferences (e.g., vegan coffee drinks).
9. Advise staff on resolving client issues and delivering excellent customer service.
10. Ensure all café areas are clean and tidy.
11. Nurture friendly relationships with customers to increase loyalty and reputation.
12. Support the Social Media Manager in engaging with customers through creative content, promoting our concept and new drinks.

About you

• A hospitality professional passionate about health & wellness.
• Trained Mixologist / Barista with café management experience in a premium environment, with a creative flair for developing new drinks.
• Ability to oversee daily operations and implement Standards of Practice.
• Confident and vibrant personality thriving in a busy service environment.
• Dedicated to high standards of hospitality and guest experience, inspiring others.
• Right to work in the UK, well-presented, positive, energetic, with a genuine love for hospitality and nutrition.

Benefits of the Café Manager role

• Salary: £35,000 - £40,000 per annum, daytime hours, 5 days/week (closed Sundays).
• Work-life balance with store hours aligning with café hours.
• Potential for growth with multiple sites and expanding responsibilities.
• Supportive, inclusive environment valuing teamwork and development.
• Employee discounts on food and beverages.
• Up to 40% staff discount on fashion retail merchandise.
• Company events throughout the year.
• Birthday day off after probation.
• 25 days annual leave plus bank holidays.

Next steps

If you are passionate about promoting health and wellbeing through clean eating principles, we would love to hear from you!

Note: You must have the right to work in the UK and provide supporting documents.