Café Barista Team Member

Bike Park Wales; Merthyr Tydfil; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant and growing business as a Barista, where your skills in advanced coffee preparation and customer service will shine. You'll be part of a dynamic team, ensuring every coffee experience is exceptional while contributing to a friendly and welcoming environment. With exciting perks like free entry to trails and discounts in the cafe, this role offers a unique opportunity to blend your passion for coffee and outdoor adventure. If you're hardworking, passionate, and eager to be part of something special, this seasonal position is perfect for you!

Benefits

Free entry to trails

50% off food in the cafe

Discount in the bike department

On-site parking

Company events

Supportive environment for ideas

Qualifications

• At least 1 year of barista experience with advanced coffee skills.
• Knowledge of food hygiene and customer service excellence.

Responsibilities

• Prepare high-quality coffee beverages and maintain equipment.
• Provide exceptional customer service and maintain cleanliness.

Skills

Advanced coffee preparation techniques

Customer service

Point of sale experience

Food hygiene knowledge

Team collaboration

Education

Level 2 food hygiene

Advanced barista certification

Tools

Espresso machines

Grinders

Blenders

Job description

Contract: Seasonal Fixed Term Contract from April to September 2025

BikePark Wales is a young, successful business which is growing fast. The current offering includes over 40 world class mountain bike trails, a vehicular uplift service, café, bike shop, bike hire, coaching and events but an ambitious development plan is now underway to both improve the existing services and add new products to the existing site.

The Role

As a Barista, you will play a crucial role in ensuring an exceptional coffee experience for our customers. With at least 1 year of experience, you have honed your skills in advanced coffee preparation techniques and are well-versed in providing outstanding customer service.

Key Responsibilities:

• Utilise your expertise in brewing, grinding, and extracting espresso to consistently deliver high-quality coffee beverages.
• Stay updated on the latest coffee trends and techniques, contributing to the development of new and innovative drink offerings.
• Provide a warm and welcoming environment for customers, ensuring a positive and memorable experience.
• Demonstrate a deep knowledge of our coffee offerings, guiding customers in their selection and answering any questions they may have.
• Monitor and maintain quality control standards, ensuring that all beverages meet our established criteria for taste, presentation, and consistency.
• Properly operate and maintain all coffee-making equipment, such as espresso machines, grinders, and blenders. Perform regular cleaning and maintenance tasks to ensure equipment functions correctly.
• Assist in monitoring and managing inventory levels for coffee beans, supplies, and other related items.
• Collaborate with the management team to place orders and track deliveries to prevent stockouts.
• Maintain a clean and organized workspace, including counters, machines, and seating areas. Follow health and safety regulations at all times.
• Encourage and enforce cleanliness standards among the team to maintain a hygienic and inviting coffee shop environment.
• Work collaboratively with team members to ensure smooth operations and a positive work environment. Assist colleagues during busy periods and contribute to a supportive team culture.

Key Attributes:

• Barista Experience
• Point of sale experience
• Level 2 food hygiene
• Keen Motivator and developer
• Impeccable food hygiene
• Hard working and passionate

Desirable attributes would include:

• Fluent Welsh speaker
• Advanced barista certification
• A keen interest in MTB and BikePark Wales
• Enhanced DBS certificate
• First Aid Qualifications

What we can offer you in return:

• Exciting staff perks package including free entry to the trails and uplift service
• 50% off food in the cafe and discount in the bike department.
• Freedom to introduce and implement ideas and a supportive environment to experiment and make change
• A fun, friendly working environment in a beautiful countryside location
• A chance to be a major part of building something special
• Company events
• Discounted or free food
• On-site parking

If you wish to apply for this role, please e-mail a CV and cover letter, detailing why you are the right person for the role to [e-mail]

Note: The details contained in this Job Description summarise the main expectations of the role at the date it was prepared. The nature of individual roles will evolve and change as the service develops and grows. Consequently, BikePark Wales will review and revise this Job Description as required in consultation with post holders.

BikePark Wales welcomes enquiries and applications from everyone and values diversity in the workplace. A commitment to promoting diversity and developing a workplace environment where all staff are treated with dignity and respect is central to our recruitment process.