Cafe Barista

Retail Human Resources plc; Aylesbury; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading retail company is seeking a Barista to join their Tesco Café team in Aylesbury. The ideal candidate will have experience in hospitality, a commitment to excellent customer service, and the ability to support team members in their development. Responsibilities include serving drinks, adhering to food safety standards, and resolving customer complaints. Competitive benefits include a colleague discount, flexible working, and a retirement savings plan.

Benefits

Colleague Clubcard

Flexible working

Life Assurance

Uniform provided

28 days holiday

Qualifications

• Experience in hospitality is preferred.
• Commitment to excellent customer service is essential.
• Strong communication skills to support colleagues.

Responsibilities

• Serve drinks quickly and efficiently.
• Adhere to food safety and hygiene regulations.
• Support team members in their development.

Skills

Experience of working as a Barista

Excellent customer service

Confidence to coach and train others

Good planning and organization skills

Excellent communication skills

Job description

We have an exciting opportunity for a Barista, who is enthusiastic about quality food and drink and great customer service to join one of our Tesco Café teams. Whether it’s a quick pit-stop after the weekly shop or a long overdue catch-up with a friend, you’ll ensure our customers enjoy delicious coffee, tea and seasonal drinks that make every day a little better.

You’ll bring your skill as a Barista (or as someone who’s worked in hospitality) to the team and share your knowledge and expertise with those around you. At Tesco, no one tries harder for customers than we do. So, you’ll ensure you’re familiar with all of our menu offerings and any new initiatives, regularly review stock levels, and serve our customers quickly and efficiently, taking into account any particular requirements.

At Tesco Café, we’re committed to providing opportunities for everyone to be at their best. With your experience, you’ll take ownership of team barista development and work closely with the Café Manager to support those looking to develop their skills Plus, you’ll use our Click and Learn portal and other café resources to complete specific learning modules to enhance your own knowledge.

Please note that you need to be 18 or over to apply for this role.

Responsibilities:

• Working at speed to serve a range of drinks to our customers quickly and efficiently.
• Making sure you adhere to food safety and hygiene regulations to ensure we meet the required standards.
• Regularly reviewing stock levels and being aware of (and following) all of our policies and procedures.
• Working with the Café Manager to identify and support team members looking to develop as Baristas.
• Keeping up to date with all communications from Tesco, as well as any new offers, initiatives and menu changes.
• Resolving any customer complaints where possible.

Requirements:

• Experience of working as a Barista, or in a hospitality environment.
• A commitment to excellent customer service.
• Confidence to coach and train others in an inclusive manner.
• Good planning and organisation skills.
• Confidence using your initiative to identify opportunities to improve our ways of working or adapt to different situations.
• Excellent communication skills to support colleagues and the Café Manager.

What's in it for you:

• Alongside a fantastic work life balance, we offer excellent benefits that help make The Cafe a great place to work.
• Colleague Clubcard after 3 months service - 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco
• Request flexible working from day one
• Retirement savings plan
• Life Assurance
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
• Uniform provided and policies to support you for all of life’s moments, big and small
• Holiday starting at 28 days (Including Bank Holidays)
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.

About us:

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings.

We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process.